Hobby Lobby creative Centers Custom Framing Scam Oklahoma City, Oklahoma

I can't say for sure what this particular shop is doing but I will say you have complete control over what you're spending.  I worked in the frame shop in Joplin, MO for 5 years and whenever you frame is ordered you get a pink copy identical to what you will end up paying. You also do not purchase anything up front. Therefore to prevent any extra charges keep your pink copy, and compare to the white copy on your item before having it taken to the front.  Keep in mind the price difference in the glass as well.  I will say that Hobby Lobby no longer offers regular glass so you can either choose from UV protectorate (clear or non-glare) or museum. Personally I only pushed for the museum if the piece was one that would benefit from the extremely clean presentation it gives, but I would have never switched a piece of glass out on a customer without their knowledge. It is also company policy that once a ticket is turned it no other changes can be added, only subtracted unless authorized by the customer. I am sorry for your experience, I no longer work for the company for other reasons but I always loved working in their frame shop and strive for integrity in all that I did.