- Report: #421199
Report - Rebuttal - Arbitrate
Complaint Review: Hobbytron.com
Hobbytron.com525 Park Ave San Fernando, California U.S.A.
Hobbytron.com sent 2 defective guns and refused to replace or refund - very upset son, as they were Christmas present. San Fernando California
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I tried e-mailing multiple times. I tried calling, only to be told to call back during normal business hours (it was 1:00 in the afternoon). There was no option to leave a message. I finally faxed the company and have had no response. I spent a lot of money on these guns (1/2 of my son's Christmas money went to that company). He is very upset that he has nothing to play with, and I don't have the money to replace them at this time without a refund from hobbytron.com.
A company that refuses to replace defective products is completely fradulent.
This report was posted on Ripoff Report on 02/06/2009 06:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hobbytroncom/San-Fernando-California-91340/Hobbytroncom-sent-2-defective-guns-and-refused-to-replace-or-refund-very-upset-son-as-421199. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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