- Report: #572478
Report - Rebuttal - Arbitrate
Complaint Review: Hogg Heating and Cooling Inc
Hogg Heating and Cooling Inc4207 Brookpark Road Parma, Ohio United States of America
Hogg Heating and Cooling Inc, Hogg Heating stole money, did not complete, did not warranty, double -overcharged Parma, Ohio
*Author of original report: After court proceedings
*REBUTTAL Owner of company: Robert Jacops
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I contracted Hogg Heating company to complete installation of two furnaces. The owner (Jack) begged me for the work. He said he needed to eat and his workers were broke. They were able to start, and another reason I contracted and signed contract.
The contract clearly states how work was to be completed. The furnace was to receive proper installation as described in contract. Clearly noted was how many returns would be installed. Instead furnace was not installed correct, resulting in problems such as backdrafting.
After Hogg workers left job and charging over $11,000 for work on my credit card. I contacted them because the City Building department failed their work. They came once back because of worry of being thrown out of city I suppose.
At the same time of inspection failure, I contacted them after I saw another charge on my credit card, quickly I saw another charge. I contacted them and they promise me they would credit the error of two extra charges. They continue to stall on crediting me. I never imagine a company would be so deliberate in stealing from me. I realize after it was to late to dispute credit card charge, they were just lying to steal.
I own several properties. When they realize I was using another HVAC company I assume they realize I would not use them again, they decided to never pay me the money they owe. I also was trying to get them to finish, so I did not have to hire another HVAC company to finish job, which ultimately I did.
Hogg Heating has the most complaints filed against them through the Better Business Bureau for any Heating and Cooling Companies in NE Ohio.
I attempted to contact them resulting in Jack's wife in a illiterate drawl screamed they lost their records,and would not do anything.
I have all documents proving everything and in the process of suing them. They claim they lost all of theirs.
Further, they list on their web site happy customers. My response to this there is -there is no way of verifying anyone -because no address,city, or phone number is given. I would take the testimony of 25 complaints from different customers of theirs listed with the Better Business plus other unhappy customers.
To me-They are consistent liars, cheats, ripoff !!!!!!!
This report was posted on Ripoff Report on 02/20/2010 05:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hogg-Heating-and-Cooling-Inc/Parma-Ohio-44134/Hogg-Heating-and-Cooling-Inc-Hogg-Heating-stole-money-did-not-complete-did-not-warranty-572478. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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