On 6-18-08 called Holiday T.V. for repair service of our Hitachi Big Screen T.V. He came out that day and had his 12 year old son with him. He hooked up his computer to the TV and said it was the power supply. His son in the meantime was touching things. My husband and I were both there and had to watch this boy as the father was giving us a quote on the TV. He said it would be $508.05 and we had to pay up front, because he had to order the part on his credit card. So my husband signed and I made out the check. We told him my husband has cancer and we need the TV when could he fix it. He said between 5 and 7 pm on 6-23-08. He was fixing it late because my husband was to have chemo that day. Well I ended up putting my husband in the hospital and on 6-23-09 came home from the hospital to meet with Marty to fix the TV. He never showed up and did not call. At 7:30 pm that night I called his number and a recording came on saying he could not take any call at this time. He called me in the morning and made another appointment for 2 to 4 pm the next day. I told him my husband was in the hospital. He came at 3 pm, again brought his son. I was watching his son because again he was touching things and finally took him to play a game so he would leave our things alone. I never saw the new parts and later found out you cannot get parts for this TV any more. He stayed for awhile and said he had to e-mail Hitachi because he could not fix the TV with out knowing some routing number. He said he would be back in two days. Two days came and went, no Marty. I called, kept getting the same message, could not take calls. Went to a pay phone and called him and got the same message. To this day have not heard back from him and no money returned. I feel we are ripped off because you cannot get parts and he had to have known this after he tryed to order them, because I found out after the fact that you can't get parts for this TV. Hope there is something I can do about this. We want our money back.
Palm Harbor, Florida