- Report: #694297
Report - Rebuttal - Arbitrate
Complaint Review: Hollywood Video
Hollywood Video1003 W. Patrick St. Internet United States of America
Hollywood Video , National Credit Solutions, claims I owe for unreturned video Internet
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He made several attempts to reach NCS, to no avail, the line was constantly busy. After faxing them and asking them to call, he was able to speak with a CSR, a very rude one, at that, she offered no real information, other than what the letter stated. We asked for proof of the mysterious, unreturned video and was told they didn't have to provide anything, but he could provide proof that he returned the video, at this point, it becomes comical. Because she was being so rude, we ended the call. Two days later, he called back, to discuss this matter and was told, by the CSR, they couldn't discuss it because the Attorney General was doing an invesigation. He asked if all of the (NCS) accounts were being invesigated and the rep said just the Hollywood Video ones.
Hollywood Video is filing false claims against innocent people, the numerous complaints filed here, screams that.
This report was posted on Ripoff Report on 02/11/2011 04:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hollywood-Video/internet/Hollywood-Video-National-Credit-Solutions-claims-I-owe-for-unreturned-video-Internet-694297. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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