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Report: #680536

Complaint Review: Holsted Jewelers - Wood Dale Illinois

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  • Reported By: LJ — Hico West Virginia United States of America
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  • Holsted Jewelers 1269 Wood Dale Rd Wood Dale, Illinois United States of America

Holsted Jewelers Do Not Trust This Company!!! Wood Dale, Illinois

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Okay, I admit I made the first mistake. I got a card from a club that I trusted about an 'almost free' gift they wanted to give me from Holsted Jewelers. For the little bitty price of $6.99 s&h each I would receive 2 gen-u-wine gemstone rings. I even read the fine print about the jewelry series they would be sending me 'unless' I sent in the card within 10 days & canceled the series. I thought 'Okay, I can do that."

I got the 1st ring & 5 days later the 2nd ring. That evening I checked my bank balance online & was aghast to see they had debited my acct for 2 charges of $56.98 for the next pieces in the series! And it was dated for the previous day! They took the money before the 2nd ring arrived! I called them, explained the problem & the lady says she can cancel the series but the order had already been sent & she couldn't refund my money until they received the jewelry back. I was politely clear & firm that I wanted my money back. The jewelry never came in & the money was returned to my acct. I didn't file a report then 'cause I thought it was over.

Well, it wasn't over! I got a postcard in the mail saying they had 'accidently' sent me another piece of the series. I was supposed to mark the package 'return to sender' & they would refund my acct as soon as they got it back. What?!? I checked online & sure enough, $56.98 was gone again. Now for the bad part: I never received the jewelry so I can't send it back....so how do I get my money back?!? That was a couple days ago....tonight there is another $56.98 taken from my acct. I went online to check their website (& leave an impolite email) but I was directed to another site with a different name! I can't call them until Monday (this is early Sunday morning).

My bank charges a large fee to stop payment on stuff like this but I don't know what else to do. They have free access to my bank acct thru my debit card & I have to stop this. I made it very clear that I wanted this canceled but apparently no one is listening. Oh yes, I did send in the cancellation cards that came with the rings within the time limit.

This report was posted on Ripoff Report on 01/09/2011 12:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/holsted-jewelers/wood-dale-illinois-60191/holsted-jewelers-do-not-trust-this-company-wood-dale-illinois-680536. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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