- Report: #706150
Report - Rebuttal - Arbitrate
Complaint Review: Home Choice Warranty
Home Choice Warranty510 Thornall Street Edison, New Jersey United States of America
Home Choice Warranty Claim declined Edison, New Jersey
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TERMS OF SERVICE AGREEMENT CHOICE HOME WARRANTY
8. PLUMBING SYSTEM/STOPPAGE
INCLUDED: Leaks and breaks of water, drain, gas, waste or vent lines, except if caused by freezing or roots - Toilet tanks, bowls and mechanisms (replaced with builder’s grade as necessary), toilet wax ring seals - Valves for shower, tub, and diverter angle stops, rinses and gate valves - Permanently installed interior sump pumps - Built-in bathtub whirlpool motor and pump assemblies -
When I called them again trying to clarify what the TOILET TANK words mean in the description of their coverage, I have got a response that they don't cover the porcelain cracked. I tried to cancel this scam policy, but the customer service representative said me that is impossible, they can not release me after 30 days cancelation period gone. They don’t provide me a service which I need and paid for, and they banding me with this crap warranty, which they interpreter how they want. Ok, I was stupid; I didn’t check their rating, but other Customers: DON'T pay them ahead. I live in the USA for long time, and I had never had a deal with such rude representatives and a poor service. They treat their customers as they want; there is not any coverage guaranties that they kept. Their main goal is to grab your money and escape from any obligations to provide a service. They are trying to find the reason to declain your claim. Be awared!
This report was posted on Ripoff Report on 03/15/2011 07:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/Home-Choice-Warranty/Edison-New-Jersey-08837/Home-Choice-Warranty-Claim-declined-Edison-New-Jersey-706150. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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