- Report: #1066549
Report - Rebuttal - Arbitrate
Complaint Review: Home Choice
Home Choice2950 W Division Street Saint Cloud, Select State/Province USA
Home Choice, Mitch Michelson SHADY, SCUMMY, ASST MANAGER Rip off!!! Not as described, Illegal practices! Saint Cloud Minnesota
*Consumer Comment: THIS COMPANY IS HORRIBLE! A BUNCH OF BOTTOM FEEDERS!
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I WILL ALSO BE UPDATING THIS REVIEW WITH A VIDEO FROM SURVEYLLIANCE AND SOUND WAVE FILE PROVING OF THEIR "PROFESSIONALISM".
DO NOT do business with this company; I've had to file charges for physical harassment (against both the location and a particular individual there named Mitch Michelson, Assistant Store Manager and arrogant 23 YEAR OLD SLIME BAG) and trespassing, along with a complaint for unfair, illegal, and unnecessary collection practice.
These people are vulgar and SHADY. Their business practices are 110% illegal (check with the state attorney general). They have showed up, literally to my door (on the day a payment is due) multiple times asking for a cash payment-FROM MY NANNY! They have refused to take a credit card by phone initially when I was out of state for business and attempted to call it in. When they finally did, they charged my card SIX TIMES the payment amount due without apology.
I asked nearly immediately to return this furniture once I realized who these people were, they said that it was not possible. I was told that "showing up at my door was a courtesy reminder", even showing up early. Mitch, the assistant store manager, has sworn and used vulgar language several times by phone, which was recorded on my office phone system and provided to the Attny General as proof of ethics. They have also discussed financial information with third parties not on the account.
My last interaction with them was them showing up a day EARLY, admittedly, and demanding to be let in my home again, without ANY form of identification, refusing to give me their names. They appeared at my back door (parking their vehicle down the block), allowing my four year old son outside without my knowledge (I also have a full security system so I heard my door upstairs). When I asked them to identify themselves, they said "Don't worry about it." They showed up without any sort of paperwork, receipt, NOTHING. These men (one of them I know know is the same Mitch who was on the phone) insisted they would be let in against my consent.
These people are dirty sharks. Don't bother with them. I did not realize that this store was for people with extremely poor credit and you would be paying double what your furniture is worth. They also advertise falsely what you are getting (services such as scotch guarding, cleaning, etc).
I placed the furniture outside and told them to pick it up after buying a new set cash. They are complete SCUM bags personally and professionally, and again, I would NEVER recommend doing business with this company. It appears that several others feel the same way and have had similar experiences.
This report was posted on Ripoff Report on 07/12/2013 02:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Home-Choice/Saint-Cloud-Select-StateProvince-56301/Home-Choice-Mitch-Michelson-SHADY-SCUMMY-ASST-MANAGER-Rip-off-Not-as-described-Ill-1066549. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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