- Report: #330957
Report - Rebuttal - Arbitrate
Complaint Review: Home Depot And Ryobi Power Tools
Home Depot And Ryobi Power Tools2455 Paces Ferry Road. NW Atlanta, Georgia U.S.A.
Home Depot And Ryobi Power Tools The Home Depot model Ryobi String Trimmer is an unsafe design. Atlanta Georgia
*Consumer Comment: Well, it was a flaw. Reporter was correct
*Consumer Comment: Any and all warranty work
In just over one season of household use, the design of the product is such that the heat of the engine caused the fuel tank to melt through.
This problem has made the string trimmer inoperable.
Ryobi Customer Service would not supply a replacement fuel tank directly to the customer. Even if the fuel tank was replaced it would not be a safe tool to use.
Home Depot and Ryobi should recall all of these trimmers and refund the purchase price or replace them with models that are safe to use.
This report was posted on Ripoff Report on 05/06/2008 04:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Home-Depot-And-Ryobi-Power-Tools/Atlanta-Georgia-30339-4024/Home-Depot-And-Ryobi-Power-Tools-The-Home-Depot-model-Ryobi-String-Trimmer-is-an-unsafe-de-330957. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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