- Report: #304865
Report - Rebuttal - Arbitrate
Complaint Review: Home Depot
Home Depot3200 Banterra Drive Marion, Illinois U.S.A.
Home Depot Promised life time guarantee on $4000.00 of rigid tools and renigged Marion Illinois
*UPDATE Employee: Read the box / warranty paperwork in each of the boxes.
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I kept my receits all this time and found they will not help me in any way. The poeple I delt with in the store basically told me to go on and get out of their hair. Then I called and talked to a manager and she was so rude that I hung up on her. I tried telling them that I would not have purchased this brand of tool if they hadn't advertised the life time warranty. I spent $4000.00 on tools for my business with them. You would think they would make it right with me. I also buy my lumber and much more for my business their.
I will not any longer!!! I will find another company who stand behind their advertisements and will be glad to help a customer who spends thousands of dollars their a year.
Walker & walker construction
This report was posted on Ripoff Report on 01/31/2008 10:45 AM and is a permanent record located here: http://www.ripoffreport.com/r/Home-Depot/Marion-Illinois-62959/Home-Depot-Promised-life-time-guarantee-on-400000-of-rigid-tools-and-renigged-Marion-Ill-304865. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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