- Report: #936112
Report - Rebuttal - Arbitrate
Complaint Review: Home Depot
Home Depot58705 29 Palms Hwy Yucca Valley, California United States of America
Home Depot Unethical practices Yucca Valley, California
After seeing the information we had on measurements from two different people he decided he would take actual measurements himself. His measurements were the same as the other two. After agreeing the satellite measurements were off by quite a bit he re-wrote the quote to a price that was still over the appraisers estimate as well as the other contractor but we still agreed to go with them. He wrote up the contract I signed it and gave him a check for 25% of the full cost. The day before I was expecting the roofers to begin work I got a phone call from the representative from Home Depot telling us they would not do the job with anything but the satellite measurements even though they had been proven to be wrong. It would cost us about 30% more for them to do the job.
What would they have done with the extra shingles if we had agreed to have them do the job? My guess is they would be returned to the store to be resold. California law states that a deposit of 10% or no more than $1000 can be collected unless or until the product has been delivered to the work site. When asked, Home Depot claimed to have something worked out with the state so it does not apply to them. It is really upsetting to learn of Home Depots unethical and possible illegal practices. Since they were going to do this to us they will do it to you. Do not let them get away with it.
This report was posted on Ripoff Report on 09/02/2012 02:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/Home-Depot/Yucca-Valley-California-92284/Home-Depot-Unethical-practices-Yucca-Valley-California-936112. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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