• Report: #803898

Complaint Review: Home Depot

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  • Submitted: Thu, December 01, 2011
  • Updated: Thu, December 01, 2011

  • Reported By: rjt46 — Utah United States of America
Home Depot
Internet United States of America

Home Depot Bait and Switch Internet

*Consumer Comment: Not even close

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Home Depot has a promotion on to have customers sign up for their Home Depot Credit Card.

The "Bait" is: Get our credit card today and you will receive 30% off on your purchase.

The "switch" is: after getting some basic financial information the clerk regretfully says, "I'm sorry, we can't complete your credit application today. You will receive a letter requesting additional information.

This accomplishes two things. First, they don't have to give the 30% discount, and second, Home Depot now has information to contact the customer about their credit card. After all, who wants to have a declined credit card application?

In my opinion this practice is dishonest and should come under investigation from governmental fraud control agencies.

This report was posted on Ripoff Report on 12/01/2011 06:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Home-Depot/internet/Home-Depot-Bait-and-Switch-Internet-803898. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Not even close

AUTHOR: coast - (USA)

That is not Bait and Switch. Not even close.

"Home Depot now has information to contact the customer about their credit card."

Yes, companies tend to request contact information on a credit card application.
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