- Report: #896819
Complaint Review: Home Depot
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| Home Depot
Internet United States of America |
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Home Depot Shared SKU-a new way to bait and switch Internet
*Consumer Comment: Maybe so Maybe
*Consumer Comment: I agree basically
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When I contacted Suncast they said that Home Depot does not sell their item in the West and "shares" an SKU with the Rubbermaid product.
Home Depot does have a statement on the description for the BMS 1500 Note: Product may vary by store, but that is a poor hint that the picture and item number you see on the screen and on your order is NOT the item that will be provided. Not even the same manufacturer.
I think that once I checked inventory for my local Home Depot store I should have been advised at that time that the Suncast BMS1500 was not available. I wasted a trip to pick it up.
This report was posted on Ripoff Report on 06/13/2012 06:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/Home-Depot/internet/Home-Depot-Shared-SKU-a-new-way-to-bait-and-switch-Internet-896819. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Maybe so Maybe
AUTHOR: The Outlaw Josey Wales - (United States of America)
SUBMITTED: Wednesday, June 13, 2012
" Bait-and-switch is a form of fraud, most commonly used in retail sales but also applicable to other contexts. First, customers are "baited" by advertising for a product or service at a low price; second, the customers discover that the advertised good is not available and are "switched" to a costlier product. "
Were you coming in on advertising on one product and then switched to a costlier product? If they were substituting one product for another at the same price, then its not bait and switch by the definition. If it were, you could go after them for fraud.
