ED Magedson – Founder
Home Depot The Home Depot Bait & Switch sales Internet
Really, really, really hate bait/switch sales!!!! Ordered washer/dryer set last weekend during Memorial Day sale. CC charged for washer but dryer on backorder until 6/1/14. Ok, no problem. Got call to deliver tomorrow 6/2/14 (btwn 3-7). Checked online account & only showed washer!!! Called Home Depot & was told dryer now on backorder until 6/18/14. Of course, I could pay another $100 for an available dryer...NOT ON YOUR LIFE!!! Told laughing Jack @ Home Depot customer service to cancel order. He asked me to hold so he could cancel delivery.....after 28 minutes, I hung up. Got better customer service on Craigslist.
This report was posted on Ripoff Report on 06/02/2014 05:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Home-Depot/internet/Home-Depot-The-Home-Depot-Bait-amp-Switch-sales-Internet-1151601. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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