Complaint Review: Home Depot - Internet
- Home Depot Internet United States of America
- Phone:
- Web: www.homedepot.com
- Category: Miscellaneous Electronics
Home Depot Wont Stop Advertising Products They Don't Have - Altered Orders Submitted on The Internet, Internet
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I purchased a portable generator online from home depot.
The advertised large discount was documented and included in the sale including the credit terms with my home depot card.
The next day the order was placed on back order.
Two days later the order was cancelled by Home Depot.
The record of the original order in my online account was altered so teh terms and advertised discount vanished.
I called customer support to ask why they still advertising an item for sale online still when they don't have the item to sell and will not be getting the generator in the future and are cancelling all orders for it.
As I write this, days later, the same product is still available online with the advertised special. The product can be purchased but does not and will not exist. I have pointed this out and they still have the online sale item available. They know the product doesn't exist and they can't get it but continue to accept bogus purchases after my complaint.
This report was posted on Ripoff Report on 11/17/2009 02:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/home-depot/internet/home-depot-wont-stop-advertising-products-they-dont-have-altered-orders-submitted-on-t-524956. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.