• Report: #730993

Complaint Review: Home Depot

  • Submitted: Thu, May 19, 2011
  • Updated: Wed, May 25, 2011

  • Reported By: cmkerr — Hartford Kentucky United States of America
Home Depot
Internet United States of America

Home Depot homedepot.com had to wait 3 months to get a response regarding a refund, havent seen the refund yet. Internet

*Consumer Comment: Let us know

*UPDATE Employee: The Home Depot Customer Care

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I started communicating with Home Depot (online) regarding my refund.  I lost the RA # to UPS but UPS stated if Home Depot stated where this package was being returned to they could track the package.  This ordeal started on 03/28/2011 with phone calls to customer service, then 4/15/2011 and then again on 5/19/2011.  I work out of town so I couldnt repeatedly call them.  They stated on 5/19/2011 that a refund was issued to me on 5/18/2011 after I threatened to report them to the BBB and to post this experience on one of the Home Depot Blogs.  Now mind you I havent seen the refund, supposedly I will get it in 5 to 7 days.  I honestly can tell you I will NEVER deal with Home Depot online department again.

This report was posted on Ripoff Report on 05/19/2011 07:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/Home-Depot/internet/Home-Depot-homedepotcom-had-to-wait-3-months-to-get-a-response-regarding-a-refund-havent-730993. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Let us know

AUTHOR: mr rik - (USA)

what stefany does for you.
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#2 UPDATE Employee

The Home Depot Customer Care

AUTHOR: Homedepot_stephanie - (USA)

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