- Report: #1060305
Report - Rebuttal - Arbitrate
Complaint Review: Home Income
Home IncomeInternet USA
Home Income SCAM Ripped Off; liars Internet
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I called and signed up for this at the end of April 2013. As agreed, $99 was taken from my bank account on 5/2/13. There is a 30 day money-back guarantee. After reading reviews (which I regret not doing before the purchase), I called 5 days later to cancel my account. I was given a confirmation number for my refund and told that I would receive a refund in a week or 2. I did not. Then I called back on 5/22/13 and spoke to another customer service agent who stated that my refund will take 3 weeks to a month.
Today is 6/19/13 and I have yet to receive a refund. I have been trying to call for the past week and have just gotten through to speak with someone today. Last week I tried calling all week and when I pressed 3 to speak to someone about my refund, I was told that I was out of the 30 day window for a refund and hung up on. When I tried getting through to customer service, I was placed on hold for an easy 20 minutes at a time and then suddenly "disconnected" before I could talk to a human being.
Today when I got through, I was told that my refund is on the way but since they are receiving so much business at this time, the refunds are being resolved in "bundles" and there is a hold up. They are "very busy" and the call volume is "very high". Trent says that I will get my refund in a week or 2...same old story. I am not holding my breath. On top of it all, I get calls all day, night and weekend from other "work from home" scams who obviously received my information from these people. How obnoxious. Do not get scammed like I did.
This report was posted on Ripoff Report on 06/19/2013 07:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/Home-Income-/internet/Home-Income-SCAM-Ripped-Off-liars-Internet-1060305. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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