- Report: #1020990
Report - Rebuttal - Arbitrate
Complaint Review: Home Meat Market
Home Meat MarketBoise Idaho Boise, Idaho United States of America
Home Meat Market Hideous Quality product and refund denied by Company Boise, Idaho
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On the surface it sounded like a decent buy. He informed us if we werent happy there was a 100% guarantee. We should have asked what the 100% guarantee meant. We tried the chicken and it was horrid. The chicken item had an off flavor from what was advertised on the box. I tried to contact eh company via their website but the site was off line. I finally did get a call from the company and I stated our dissatisfaction. Well the guarantee states they will replace the item. I said I wanted a refund and was told since I already tried the product the refund would be out of the question.
I said how could we tell if it was bad if we didn't try it first. The lady I talked to had obviously been down this path many times as she had pat answers for all my objections. I ended up sending a certified letter within the 72 hour business day refund policy. The meat was sold as choice when in fact there was only one box that had any choice meat. The rest of the meat had multiple additives flavorings and wheat which I am allergic to. I stated this with the letter I sent requesting a refund.
I have no idea how they found my wife and I as we are both senior citizens but I have contacted an attorney and it appears may have to go through litigation despite their 100% guarantee. Stay away from these people. They are pressure sales people, stray far from the truth and in my opinion this company is a complete scam. I will post an update as quickly as I hear from them if in fact I do and will update with details how this turns out. By the way the price for their chicken was close to $7.00 a pound. Not at all what we were told.
This report was posted on Ripoff Report on 02/27/2013 10:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/Home-Meat-Market/Boise-Idaho-83704/Home-Meat-Market-Hideous-Quality-product-and-refund-denied-by-Company-Boise-Idaho-1020990. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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