- Report: #1088963
Report - Rebuttal - Arbitrate
Complaint Review: Home Team Movers
Home Team Movers2700 W Cypress Creek Road #A110 Fort Lauderdale, Florida USA
Home Team Movers Dishonest and Terrible Customer Service Fort Lauderdale Florida
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I was searching for cheapest way to move approx 30 boxes and a grandfather clock from New Mexico to Carlisle, Pa. I received a call from Sal at Home Team Movers saying they could do it cheaper than my Uhaul I had reserved. He quoted me a price and sent me a binding contract giving me 40 large boxes and the Grandfather clock for a set price. I was to pack and wrap the clock myself. Come to find out they are a broker and my deal was so good because there was space on a truck already coming to the east coast... lies!
The movers finally came 2 days past my binding contract date and at 8 PM. I had 24 boxes and the clock so much less than the 40 large boxes i was allowed. the boxes were not even large they were boxes that held 6 gallons of milk at a grocery store size, kinda small/medium size. the mover states i am over my Cubic Feet allowed yet contract did not state a cf allowance it stated a box number allowance. The driver then tells me i am going to be charged an extra $216.00. Now i am military and on limited time schedule, they are already 2 days late, which i had to call them and the Home team movers because i never heard from the company they set the move up with. Home Team Movers does not follow up on complaints, problems and return phone calls. I missed my military training that weekend because of the crappy service on both sides.
This company is a rip off and gives a contract that they say is a binding price then your goods are held hostage and Home Team Movers does nothing to rectify their incompetency!
This report was posted on Ripoff Report on 10/02/2013 12:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Home-Team-Movers/Fort-Lauderdale-Florida-33309/Home-Team-Movers-Dishonest-and-Terrible-Customer-Service-Fort-Lauderdale-Florida-1088963. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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