In June of 2010 I became a "Hometender" for this company and was required to give $1300.00 plus for "fees and deposits". My security deposit of $695.00 was according to my "Hometending agreement" to be refundable. On Sept 21, 2010 I received an email from Barbra Hemblem the owners of Hometenders daughter stating that as of that day the homeowners home was now in foreclosure and that I have 90 days to remain in the property under the Obama tenant act, and that if i receive any notices from anyone claiming to represent the bank to not believe them, and in the meantime rent is still due to them! The next day I received a notice from the bank's attorney asking to notify them if the home is occupied so that they would not change the locks. I then spoke to Freddie Mac's attorney and she notified me that Hometenders no longer represent the owner, which was now the bank and to not pay them any fees from that point on. I would receive a notice regarding my opinions within a week. She explained to me that Home tenders had an agreement with the previous homeowner who lost the home so therefor Hometenders no longer had any legal rights to the property. I placed a call to the Avondale non emergency number to ask an officer of my rights regarding this matter and how I should deal with hometenders if they try to enter into the property after the 21st. The officer couldn't give me legal advise but did inform me that I should contact them if they come to the property causing problems, and he would document my concern. On Oct 4, 2010 I emailed Barbra requesting my security deposit back from them. In my lease agreement it stated that if the home goes back to the homeowner and I rent from them then my deposit is non refundable but if it goes to a new owner which in this case is Freddie Mac, then my deposit is refundable. She then replied that I had not giving then a 30 notice to vacate and that they needed to do a walk through of the home and get the keys back and at this point im not entitled to a refund of my deposit. I felt like they were trying to take full advantage of the situation, if this is their business they should know that once a homeowner loses their home to foreclosure they no longer have any legal rights to the property. The agreement Hometenders had with the previous homeowner became null and void once the homeowner lost the property, therefor my agreement became void as well. On Oct 7, 2010, I recieved 6 missed calls while I was at work and I listen to my 2 voicemail messages one was Barbra and the other her "Inspector" Eric Unser ranting about how he had come into the property by prying the security latch off the the front door and entered into the property while my son and his father were sleeping to retrieve the refrigerator that they placed into the property. Since im still occupying the property and haven't paid my monthy fees to them im now considered trespassing and a squatter and they will have me removed by the local authories. They then called the Avondale police department to inform them that I had "2 small children home alone while I was at work!" What in the world, my son's father is 6ft 3inchs with salt and pepper hair, there is no way he looked like a small child! Once I recieved the voicemail I immediately headed home and called the police to meet me at the home.
When I arrived to the house the officer was waiting, and started explaining to him, he knew a few details about the situation from what previoud Ofc had noted from my previous call. I explained to the Officer that they entered into the property without notice or permission they no longer any authority to just enter the home I showed the officer all of my doc from the banks attorney to back my side of the story and gave him the attorney's contact info. The Officer then informed me that he had received a call from Eric also regarding 2 small children being left alone. I asked the Officer to enter the home and he would only find my son and his father the home. While I was explaining to the Officer Eric then pulled back up to the house and called Barbra and she then told the officer that "They" represent the bank and that I had no legal rights to be at the property! The officer then came into the house to tell me what Barbra had told him, so I then called the Attorney from Freddie Mac to let her speak to the officer directly. She then informed him that they are lying and that I am authorized to be at the property until a certain date. I did allowed Eric to retreive their refrigerator with no problem and when he removed the water line for the icemaker it would not stop leaking. He attemped to just walk out and I said to him that I know that the line is not supposed to be leaking like that. He told me to go to the home depot and get a cap for it. Well guess what it needed more that just a cap. I had to call a plumber out to replace the entire valve which cost me $150.00 plus $50 for groceries that went bad while I found a frig to borrow. The police officer said Oh it was a simple misunderstanding and I don't believe that for one bit! I've had problem after problem with hometenders once I signed the contract with them. From when I first agreed to pay the "background check fee" of $100 only to be billed to my debit card and they charged it for the full $1340 plus fees one of which included a $250 cleaning fee was supposed to go towards them cleaning the home when I leave, that was a waste of my money because Im responsible for cleaning when I move out, that was just money in their pocket. $250 for a "staging" fee for them to hang 6 things on the walls and my $695 refundable deposit. $53.00 was the charge for the credit card terminal that they used to take my money! Its extorsion when they told me that my "fees" are still due to them knowing they have no right to any of my rent money for this property.