- Report: #837290
Report - Rebuttal - Arbitrate
Complaint Review: HomeAway.com
HomeAway.com1011 W. Fifth Street, Suite 300 Internet United States of America
HomeAway.com CyberRentals.com They scam me with 4740 usd by renting me a property wich after the owner didnt knew at all. My money lost internet, Internet
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I send my inquiry through their web page, after that I recieved an e:mail from them stating that they where contacting the owner and he would soon contact me.
On the 25th the suposed owner contact me with a copy of the e:mail sent by homeaway.com
He send me all the contracts that I need it to sing, and the proceudure to rent the property, all with homeaway stamps.
All of this is the standard proceudure that homeaway advices to do so not to have any problems.
After making my deposit I also bought insurance from homeaway.com that if I had any problems with my rental this would cover them.
the 8th of february I recieved this e:mail from homeaway:
Property number: 184193
Description: "Luxurious, Roomy In Town 3BR/2.5BA/Loft-Take Virtual Tour!" in Vail, CO
You recently sent an inquiry for the above referenced property. This property can be found by entering the vacation rental listing number in the search box on the homepage.
It is possible that you may have been affected by a breach of an owners or property managers account or
email account. When we learned of this potential breach we moved promptly to suspend the owners or property managers listings and put them through a process to reinstate their listings on our site with a revised account.
If you are still interested in this property or if you have booked this property, please recontact this owner or
property manager through the inquiry form on the listing, which will route your communication to the revised account. Alternately, you may call the advertiser directly if a phone number is displayed on the listing. Please be careful about your means of payment and we advise against sending any payment details (such as credit card information) by
As always, please feel free to contact us should you have any questions.
HomeAway.com Trust and Security
Off course I contact them and did eaclty what this mail stated, I inquired again the property,
Except this time the "real" owner did reply! He said he had never answerd my mail since his home was not available for those dates. This is at least strange, the fisrt time even he knew ther was no dates avalable he didnt answer but on the second one the answer is on the same date.
From that ponit Ive boeng in contact eith Homeaway and I have no answer on how I am suposed to get my money back.
Of course I will have to rent another place since my hole trip is already paid.
This report was posted on Ripoff Report on 02/10/2012 03:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/HomeAwaycom/internet/HomeAwaycom-CyberRentalscom-They-scam-me-with-4740-usd-by-renting-me-a-property-wich-a-837290. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.