- Report: #121428
Report - Rebuttal - Arbitrate
Complaint Review: HomeEq Servicing Corporation, Money Store
HomeEq Servicing Corporation, Money StorePO Box 70829 Charlotte, North Carolina U.S.A.
HomeEq Servicing Corporation, Money Store ripoff Charlotte North Carolina
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It seems that since that time, a year ago, we receive a certified letter stating we are delinquent on our payment. This bill is paid early and currently is done by on line bill pay no later than 5 days before the payment is due. Each time I call to confirm receipt of payment, it indeed has been received....10 days later!!!!
I verify with my bank the date and time the bill was paid and it is as I requested. I ask HomeEq for a copy of the receipt because I am sure they date stamp everything and they refuse.
I find it hard to believe that it takes 10 days to post a payment to an account all the while they are mailing letters of delinquency and adding late fees to account holders. I find this practice totally deplorable.
This report was posted on Ripoff Report on 12/06/2004 08:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/HomeEq-Servicing-Corporation-Money-Store/Charlotte-North-Carolina-28271/HomeEq-Servicing-Corporation-Money-Store-ripoff-Charlotte-North-Carolina-121428. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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