- Report: #257162
Report - Rebuttal - Arbitrate
Complaint Review: HomeQ
HomeQ4837 Watt Avenue, Suite 200 North Highlands, California U.S.A.
HomeQ Homeq are evil and so say all of us North Highlands California
*UPDATE EX-employee responds: Fees
Long story short we were forced by to go into a forbearance agreement to get caught up with the promise that we would not be reported late. A total lie, but we finished it successfully and early, or so we thought. The day we finished our interest rate went up to 9.75% making out payment $3720! naturally that caused some problems.
We were desperately trying to refinance but they ruined our credit so there was and is no chance of that. We had one small glimmer of hope, we needed a letter stating that we had successfully finished the plan, so we asked them for one. They not only refused, but they said we did not finish the plan, because we finished early! All records of that conversation have vanished in their system and they tried to get us into another plan; keep and mind the payment would now be somewhere north of $4500 a month for several months.
We have put the house on the market, but we know we will not get what we need because of the housing slump. We have engaged an attorney because it seems like HomeQ did break the law, but it will take months to repair our credit. We have resigned ourselves to losing our home.
The "customer service" people are rude, nosy, mean, and have no interest in the customer. enough said, they are evil.
san diego, California
This report was posted on Ripoff Report on 06/27/2007 09:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/HomeQ/North-Highlands-California-95660/HomeQ-Homeq-are-evil-and-so-say-all-of-us-North-Highlands-California-257162. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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