- Report: #381337
Report - Rebuttal - Arbitrate
Complaint Review: Homeaway.com
Homeaway.com3801 S. Capital Of Texas Hwy, Suite 150, Austin, Texas U.S.A.
Homeaway.com - Trey Herschap corporate counsel sends agreement valid under Texas law Austin Texas
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I will respect Trey Herschap's desire that I do not reveal whether or not Homeaway has refunded the $800 paid for my advertisement. But what I will say is that dealing with staff at the company in the UK and the US has been a truly depressing experience. They refused initially to remove an obvious libel. They refused to refund my subscription saying that I had cancelled it myself. They demanded that I sign a horrible legal waiver, which could have placed all subsequent legal costs at my expense.
Potential advertisers will assess for themselves whether paying for an advertisement on a website which permits malicious and contradictory comments that are completely unfounded is a worthwhile investment. Maybe Brian Sharples should ponder this also, without recourse to his staff?
Cape Verde Info
This report was posted on Ripoff Report on 10/15/2008 03:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/Homeawaycom/Austin-Texas-TX-78704/Homeawaycom-Trey-Herschap-corporate-counsel-sends-agreement-valid-under-Texas-law-Austi-381337. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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