Homecomings Financial (gmac) lies, heartless while they are enjoying bulti-billion $ of our money Waterloo Iowa

we bought our house about ten years ago. We started with an fha loan, then was able to go conventional. we refinanced with a small company, who then sold our loan to homecomings (gmac) we had no choice. we tried to get an escrow for our taxes and ins. They would only do it if we could come up with about 2500.00. well, that was impossable, so since then we have made our taxes and ins. on our own. our home is or was appraised for 90,000.00, our pymts were 818.90 a month with a 30 yr. fixed rate.

so, for ten years we have made our mortg. pymts., taxes and ins. on time with no delays. well, like the rest of america we have hit a hardship. my husband works for a company that is not busy in the winter, while every year we have dealt with his hours being cut during the winter months. well this year his co. has cut dramatically. he is lucky to get 35 hrs. per wk.

in november when i realized that we could not make the whole dec. pymt. we called homecomings explained what was going on 3 weeks before our pymt. was due. in response, we got condesending attitude, as though i was lying. i asked if there is a hardship dpt. they transferred me and i was told theres nothing they could do. so not knowing who to turn to for advise i did not make dec. pymt. so the phone calls started coming. they would call when my husband was at work and would not talk to me because my name is not on the loan.

just before we were 2 months behind we talked to someone in the credit dpt. she said once i'm 2 months behind they will have to work with us. so i did not nor could i make jan. pymt. we called again and now they say they cant except anything except what is owed, i offered to send in what i could and they said they would not except it.

through advise from a friend we sent some money certified mail (they had to sign for it). they excepted it. so when we called them again they no longer gave us an option to talk to someone. we could press 1 to report pymt. made or 2 to make pymt by phone. we have been to a mortgage counsler, we have called our state rep. only to get no return call. tomarrow i will try my state sen. we are now 3 mths behind and the phone calls keep coming with no live person on the other end.

we are frustrated. we have excellent credit only to go out the window when all were asking for is a little time until my husband can get back to summer hrs.

i'm not sure who makes me more sick gmac or our govt. for giving them our tax dollars with no stipulations on how they spend our money. so while i am not out of my home yet, i know its only a matter of time because it does not matter what hard working americans do there is no govt. to bail us out or make the co. work with us.

Leisha
clio, Michigan
U.S.A.