• Report: #768388

Complaint Review: Homeland Housewares

  • Submitted: Mon, August 22, 2011
  • Updated: Mon, August 22, 2011

  • Reported By: Mayjee — Rochester Minnesota United States of America
Homeland Housewares
Internet United States of America

Homeland Housewares Magic Bullet Poor Construction Internet, Internet

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I have had my my Magic Bullet for a few years now, and as long as I don't try to blend anything too aggressively, it works fine.  I usually only use it for grinding coffee, and making smoothies or malts.

Last week a little piece crumbled to dust.  It's a simple plastic piece that you slide on a nut, and is were you connect the container of food to the motor.  Without that piece, the unit is inoperable. 

I called their customer service department today to order a new plastic piece.  I was ACTALLY told that, "Yes, we know those go bad.  We don't sell just those pieces....we want you to buy a new motor instead".  Seriously?!?!?!

There are new knock-off's out there.  Do some research and check on ordering replacement parts - before you make your actual purchase.

This report was posted on Ripoff Report on 08/22/2011 03:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Homeland-Housewares/internet/Homeland-Housewares-Magic-Bullet-Poor-Construction-Internet-Internet-768388. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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