• Report: #172364

Complaint Review: Homeq Servicing Corporation Wachovia First Union WMC Mortgage Corp.

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  • Submitted: Thu, January 19, 2006
  • Updated: Sun, August 24, 2008

  • Reported By:Dexter Missouri
Homeq Servicing Corporation Wachovia First Union WMC Mortgage Corp.
1100 Corporate Drive Raleigh, North Carolina U.S.A.

Homeq Servicing Corporation Wachovia First Union WMC Mortgage Corp. PLEASE READ Predatory Mortgage Servicer Fraud Illegal Fraudulent Fees Wrongful Forclosures Refuse Payments Ruin Credit RUIN LIVES! TAKE HOMES!!! Raleigh North Carolina

*Consumer Comment: in the same boat

*Consumer Comment: Are You Kidding Me?

*Consumer Comment: Homeq fraudulently responded to the Attorney General of Minnesota. We need to ban together.

*Consumer Suggestion: I have had the same nightmare with this company

*UPDATE EX-employee responds: Real World Economics

*UPDATE EX-employee responds: Real World Economics

*UPDATE EX-employee responds: Real World Economics

*Consumer Comment: My loan is been sold to HOMEQ SERVICING CORPORATION

*Consumer Comment: broker and homeowner

*Consumer Suggestion: homeq employee D

*Consumer Comment: Home Eq doing this to us also...

*Consumer Comment: Homeq Servicing Corp use unfair and unethical practices

*Consumer Comment: In Response to Tina about HomEQ

*Consumer Comment: D

*Consumer Comment: Gallop polling...

*Consumer Suggestion: HomEq was OK to me...

*Consumer Suggestion: HomEq was OK to me...

*Consumer Suggestion: HomEq was OK to me...

*Consumer Suggestion: HomEq was OK to me...

*UPDATE Employee: correction...

*UPDATE Employee: correction...

*UPDATE Employee: correction...

*UPDATE Employee: correction...

*Consumer Comment: WHatever!!!!

*UPDATE Employee: get your facts straight...

*Consumer Comment: you should know!

*Consumer Comment: you should know!

*Consumer Comment: you should know!

*Consumer Comment: you should know!

*UPDATE Employee: take a midol and calm down...

*Consumer Comment: Banding together

*Consumer Comment: Help Us Fight HomeQ

*Author of original report: Email Me For Information!

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My husband and I are also victims of Homeq. Our home loan was bought by Homeq and we have been trying to save our home every since. They have tried to foreclose twice in the past year and are currently trying to foreclose. All we have been able to do so far is to stall the foreclosures in hopes of finding a resolution.

It started when we had a financial setback and got behind 2 months. We had to send them $4055.00 via Western Union. Approximately $1900.00 was for the late payments and the payment to bring the loan current. The rest was for their attorney fees-over $2000.00 for sending 2 letters? But it gets worse...We have an 80/20 loan so we had to do the same on the 20 part of the loan (more attorney fees). This caused a huge financial strain which would inevitably cause us to be late on the next months payment. They refused payment and started foreclosure proceedings. We had just paid them over $6000.00 total! We couldn't believe it-We were going to lose our home.

They have refused payments every since and offer us no type of resolve. They have now sent us a letter stating that they will pay us if we will move out. And some real estate woman came out to take pictures of our home and told me that Homeq would pay us $600.00 to move out. She said that Homeq had already foreclosed, had the auction, and that Homeq bought our home at the auction. They also sent a man to change the locks (LOCK US OUT)!!! Luckily my husband was home that day and prevented this from happening. What in the he-- is this?!>#?!%? My husband had filed Ch. 13 but they had the auction anyway???

They have ruined our credit, my health (my husband and I are 34 years old), our sanity, caused much financial and psychological stress-which leads to unnecessary marital problems (we just last week had our 2 year anniversary). I have severe panic attacks, nightmares, I rarely leave my home, I do not leave my door open-even on beautiful days...when I let my dogs out to potty I rush them so that I can get them back inside and close/lock the door, I keep my blinds and curtains closed at all times, I am always waiting for that moment when the sheriff is going to knock on my door to evict us.

My husband has a towing company, which is a small business in its second year and I work from home. I also dispatch and do paperwork for him. But since our nightmare with Homeq began I have literally consumed myself in trying to save our home. This of course adds to the problem because I cannot bring in as much money as I used to. It just keeps snow-balling!!!

I have spent hundreds of hours researching, reading, contacting attorneys and agencies for help. I have printed so many laws (Federal and State), Missouri Statutes, and information about others with the same nightmare happening to them (that the stack of papers is approximately 12 high). I have read and reread the mortgage/foreclosure laws and procedures that are supposed to be followed but have not been able figure out what to do and where to get started*UNTIL A COUPLE OF DAYS AGO* (read my extra note at the bottom)!!!

We were so happy and looking forward to the future. We loved life and we loved (and still do) our new home. We were lucky to get our home*It was as if it was meant to be-Our land borders my father-in-laws land which is where my husbands business sits and his father's home, which borders my grandfather-in-laws land and home. My husband's handicapped uncle lived with my husband's very ill grandfather (who has since passed away). My husband's father also has not been in good health. We needed this home in order to be close to them. So many people were telling me that it was pointless to inquire about buying our home because the owners had turned down every offer they had over a 2 year period. We inquired anyway! A lot of people were trying to buy this home but the older couple decided to sell it to us even though we could not afford their asking price. They dropped the price $20,000 lower than the appraisal value because they said that they could tell that we would love this home as much as they did. Can you see why we want to keep our home. We want to be here forever!!! And Homeq wants to take it from us!

But a couple of days ago I found a website DEDICATED ONLY to Service Loan Fraud and Predatory Lenders. I finally feel like there is a glimmer of hope!!!

They have to be stopped!!! I would appreciate any help that I can get and will be happy to offer any help that I can. I have done a lot of research and compiled much information.

Let's work together and SAVE OUR HOMES!!!

Thanks so much,

Tina
Dexter, Missouri
U.S.A.

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This report was posted on Ripoff Report on 01/19/2006 12:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Homeq-Servicing-Corporation-Wachovia-First-Union-WMC-Mortgage-Corp/Raleigh-North-Carolina-27607/Homeq-Servicing-Corporation-Wachovia-First-Union-WMC-Mortgage-Corp-PLEASE-READ-Predatory-172364. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

in the same boat

AUTHOR: Moritorium Now - (U.S.A.)

TINA,

From reading your notes it sounds like you've really done your homework ! I am at the beginning of my battle with Wachovia. due to a predatory loan . If you have anything you can share i would be sooooooooo grateful !



thanx much
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#2 Consumer Comment

Are You Kidding Me?

AUTHOR: X - (U.S.A.)

Why in the world would you blame the lender? You said that you were two months behind. They can foreclose day 1 of delinquency, just like an auto loan (But since you are in Missouri they would need to send a right to cure letter first). All of these people in this mortgage crisis are blaming originators, lenders, etc. How stupid is that? They were dumb enough to lend the money, but you still accepted it even though you couldn't afford it. It's good for me, I'm getting ready to purchase my first home, and with all of the foreclosures, it is making it better for me. I'm tired of people making excuses and blaming others. Take responsibility and pick up another job if you can't afford it.
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#3 Consumer Comment

Homeq fraudulently responded to the Attorney General of Minnesota. We need to ban together.

AUTHOR: Lisa - (U.S.A.)

In Oct 06, the last day of my payment agreement, Homeq decided to missapply my check. I tried for 6 months to resolve, sending copies of cashed check, conferenced my bank. Following up with a letter. faxed 5 times.
Their layers of, and I put this loosely, customer service make it impossible to follow up with the rep. Therefore explaining over and over again in a period of 17 months. They refuse to let you speak to supervisors. If they say you didn't make a payment as they did with me, they will not take any payments. The reason for this is ... if they do they cannot begin their foreclosure process. To get out of this mess I've had to pay 10's of thousands of dollars extra in fees. One of those notorious fees are "Corporate fees". In Oct 06 I paid $6.00 a month. Now it is 450.00 a month. In the middle of the fiasco they sent a sincerely letter of apology stating to both the AG of MN and myself that they had corrected the missapplication of my check, reversed all penalties and fees and taken steps to correct any negative credit bureau reporting. DATED 1/29/2007.

I have been trying to refinance since Oct. 06. I found out on 11/29/2008 why I had not been getting refinanced is that my credit is trashed by homeq. It states 90-120 days late starting.....OCT 2006!!! None of the actions they stated in multiple letters even to the Attorney General of Minnesota were lip service in paper form. If not for my husbands income and my persistance we would be out of a home we have lived in and paid for 15years.

Homeq could not suck any more. I am now writing to Wells Fargo, Barclays and Wachovia to see if they know what their contracted "debt collectors" are doing I am also looking for a litigation lawyer to recoup my money.

Any Ideas?

Wildcat
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#4 Consumer Suggestion

I have had the same nightmare with this company

AUTHOR: Michelle - (U.S.A.)

First I would like to say that none of the HomeQ Servicing employees have bothered to comment on any of my posts because they don't have a leg to stand on.

I just love the way they only focus on the mistakes the homeowners may have made but never address the mistakes their wonderful company has made. I am also not sure what HomeQ has done to some of us have been mistakes. I feel they have been intentional.

This predatory company tied up my money by holding onto it and not posting it. They took their time to return my money and were trying to force me into foreclosure and increase the fees.
At the moment they owe me over $7,000. At the time this was going on I was preparing to have brain surgery and they took full advantage of my medical and emotional state. If I had been my normal self it would never have gone as far as it did.

I am finally staring to get some of the issues resolved (this has been going on since 2005)by contacting the President of HomeQ's office by email.

Customer service likes to give you the run around and if you speak with 3 representatives in one day, you will get 3 different answers. If they allow you to speak to a supervisor, they are not any better. Once they figured out that I wasn't an idiot, I started to see some small results in resloving the issues I have with them.

My loan was sold to HomeQ. I have never had any issues with any other company. The problems started the minute they bought my loan. I have never had to deal with such evil people in my life!

They automatically assume you are trying to avoid payment (I am sure they are trained to do this). If I were trying to avoid it, why would I contact them? I now start all conversations with them by stating the laws that apply to whatever situation they have created for us to have to discuss.

I would love to have the web address to the site you mentioned in your post. I would also be happy to assist you in any way I possibly could. But I have no idea how to get you my contact info.
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#5 UPDATE EX-employee responds

Real World Economics

AUTHOR: JON - (U.S.A.)

If you sign for a mortgage it is not like borrowing $20 from a friend! If you are late we will call and want to know why you are not paying a sign contract as you agreed to. Like D said if you can not afford you house you do not deserve the house! Welcome to the real world. Loans docs are not a joke! Don't blame the servicing company because you find it hard to play grown up and pay your bills. Affording a home is not be able to pay the minimum every month! Again owning a home is not an elastic concept its very rigid and payment are due when they are due. Otherwise Foreclosure is emminent!
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#6 UPDATE EX-employee responds

Real World Economics

AUTHOR: JON - (U.S.A.)

If you sign for a mortgage it is not like borrowing $20 from a friend! If you are late we will call and want to know why you are not paying a sign contract as you agreed to. Like D said if you can not afford you house you do not deserve the house! Welcome to the real world. Loans docs are not a joke! Don't blame the servicing company because you find it hard to play grown up and pay your bills. Affording a home is not be able to pay the minimum every month! Again owning a home is not an elastic concept its very rigid and payment are due when they are due. Otherwise Foreclosure is emminent!
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#7 UPDATE EX-employee responds

Real World Economics

AUTHOR: JON - (U.S.A.)

If you sign for a mortgage it is not like borrowing $20 from a friend! If you are late we will call and want to know why you are not paying a sign contract as you agreed to. Like D said if you can not afford you house you do not deserve the house! Welcome to the real world. Loans docs are not a joke! Don't blame the servicing company because you find it hard to play grown up and pay your bills. Affording a home is not be able to pay the minimum every month! Again owning a home is not an elastic concept its very rigid and payment are due when they are due. Otherwise Foreclosure is emminent!
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#8 Consumer Comment

My loan is been sold to HOMEQ SERVICING CORPORATION

AUTHOR: Michael - (U.S.A.)

My loan has been sold to HomeEQ and I am wondering what to expect? I have never been late on a mortgage payment in my life and contract is crystal clear re: conditions. I have a traditional 30 year mortgage and have 60% Equity in my home. There seem to be reports of HomeEq yanking money from checking accounts every month and that is NOT allowed under the provisions of my loan. If any company (does not matter who) even spits in my direction they will have problems for get free legal help for best friend is an accomplished attorney.

The original lender had a great rating with the BBB and HomeEq has an F. I will pay my mortgage on time like I have for 25 years of my adult life, other than that they better stay out of my way.
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#9 Consumer Comment

broker and homeowner

AUTHOR: Tom - (U.S.A.)

my name is tom and i am a fully licenced mortgage broker in florida.

I am ALSO a homeowner and my mortage is being serviced by HOME EQ

Now, there can and will be problems with every servicer because there will problems with mortgage payments, escrows , forebearance plans etc.......

Home eq does nothing but send me a statement every month and YANK my payment from my checking account every month.

They have NO IDEA that i am a broker. They think im just a regular homeowner like everyone else.

I have had no problems at all. I myself of course PAY MY OWN ESCROW . Why? Cause its PLAIN STUPIDITY to have someone else pay it.

Instead of sending your taxes and ins to the lender every month, how bout instead you take that money and PUT IT IN YOUR OWN SEPERATE SAVINGS ACCOUNT, then pay the suckers at years end ?

Now you dont have to WORRY about home eq or anyone else 'screwing up' your escrow, not paying the accounts and everything else.

Try that.
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#10 Consumer Suggestion

homeq employee D

AUTHOR: Eileen - (U.S.A.)

Everyone should stop answering D from Homeq. First of all whoever the employee is, doesnt have a backbone. They hide behind this site and wont list their name. It seems to me that person needs a life. This is for people who have been wronged by this so called company who cannot manage their own bills. It is for advice to people on what to do. It is not for fighting name calling and putting people down. I would love to get that person face to face and see how tough they are. What goes around comes around. Someday that person will fall into financial trouble and I hope they get hit worse. They probably dont even own a home so they have no clue. for those of you who may not know, the term TROLL is for people on the internet that do just what D is doing. Ignore the TROLL. It will go away. Good luck to everyone dealing with this idiotic company.
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#11 Consumer Comment

Home Eq doing this to us also...

AUTHOR: Tim - (U.S.A.)

My husband & I are with all of you, they are threatening us with forclosure, I am trying to get out of the loan and go with someone else but they have our credit messed up so bad, no one will take it. We are 1 1/2 months behind they threatened, and forcing me into $2000 down and almost an xtra $500 on top of our normal house payment. I explained to them that I had just got out of the hosp. and was on meds. I would call them tomorrow, when my mind was clear and go over a realistic plan, they said it don't work that way, they want their money and I was to do a check by phone and promise more money by the end of the month. then agree to the xtra paymnt amount.

I have had so much stress since they bought our loan, we have never had this trouble before this one it is the threats, all the time, I feel like I can't get ahead with them, they won't even give an amount that would catch up (they said once it is caught up they would tell me) that's what I want to know. Any help would be so great, Tina if you could put your email or the website in your response. I wish our loan wouldn't have ever been sold to them as like someone else has said this is the biggest nightmare of my life.
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#12 Consumer Comment

Homeq Servicing Corp use unfair and unethical practices

AUTHOR: Randy - (U.S.A.)

I have read a few reports on this site regarding Homeq Servicing and I agree with ALL the respones that tell it like it is - they ruin lives - no doubt about it. And to "D" from Sacremento who is the Homeq insider, you may think the majority of your customers are pleased with your company, but keep on believing that because you are so far from reality. The truth is, that not only do I see negative press about Homeq on this site and multitude of others like this, I also talk to people who have varying circumstances for their trouble, but do have one thing in common - having to deal with Homeq's unfair and unethical practices.

I have encountered numerous occaisions wherby Homeq has imposed some kind of a "corporate fee" and many times with no just cause. And their response when questioned always seems to be, "it is in your note!!". I'm sorry, I am no attorney but I do understand the english language and have read my note inside out - I still haven't found it.

And Mr D, beware. The number of people being treated this way are mounting and it is a matter of time before a shrewd attorney is willing to take you on in a national class-action suit and give Homeq what they justly deserve for their unscrupilous actions.

I am presently battling Homeq now for what I consider an illegal increase in my monthly premium, and without any notification. Since Homeq is not really a lender I wonder how they can modify the terms and conditions of my note by sidestepping the system entirely?? Tell me something Mr. D, does Homeq offer its employees some kind of monetary incentive for disrupting homeowners lives?? Are you, yourself, a homeowner?? And if you are, who holds your note??

To Tina and all the others affected by Homeq's "questionable" practices, hang in there and keep spreading the word. Believe me, word of mouth is the best (or worst) form of publicity for any company to deal with. And not only should we work together to save our homes, but to someday give Homeq, and others like them, the justice they deserve!!!!

Once I resolve my own personal situation with Homeq I will post more details and the outcome.

Till then, keep spreading the word!!!

Randy
Lawrenceburg, KY
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#13 Consumer Comment

In Response to Tina about HomEQ

AUTHOR: Mark - (U.S.A.)

Hi Tina I don't spell well so if some words look funny that is why. My name is Mark my wife and I went through the same things you and your husband are going through. I suggest you try and find a bank or other morgage company to take over your house loan. all that is going to happen to you as every day passes with the high redicoulously high interest rates companies like this are allowed to charge are just going to put you into debt deeper and deeper. If and when you go else where tell them your story about HomEQ and the way they are treating you.BE HONEST and maybe that will help.
also don't let them threaten you "IT IS AGAINST THE LAW" for them to harass or threaten you in any way.

also I don't know if you tried but since they arre not accepting your payments, it never hurts to try and see if they will give you a morutorium. I believe if I remember correctly this is where they take your late payments and fees and add them onto the end of your loan to make it easier for you to pay it back a little over the balance of the loan. I am not a lawyer or anything special i have delt with HomEQ and I will never knowingly do so again the last time I got involved with them was when my wife and i had a mortgage co. give us a loan for our house, about 6 weeks later we got a letter from HomEQ stating that they purchased our loan from the other co. and it was nothing but hell from then on out for two years. get away from them as fast as you can. also PLEASE AS A FAVOR DON'T LET THEM GET YOU DOWN THERE JERKS AND THAT IS ALL THEY WILL EVER BE MY WIFE AND I GOT INTO OUR REGULAR BANK AFTER 10 YEARS AND HAVE SINCE BEEN much happier and better off. our credit (with the exception of some medical bills from my disabilities.) is much better. I can't really tell you what to do but I hope I lift your spirits a little I live in a world of depression every day and i don't want that to happen to you which it sounds like it is. open those blinds and doors lift your head and walk straight up the people that are messing with you are bringing you down and hurting you please dont let them do it.
mark from
Wisconsin
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#14 Consumer Comment

D

AUTHOR: Debra - (U.S.A.)

I think "D" must be part owner of Home Q. What employee would spend so much time looking at what people say about HomeQ and defend it. Or perhaps he gets paid to do so. LOL! "D' you are a joke.
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#15 Consumer Comment

Gallop polling...

AUTHOR: Angel - (U.S.A.)

Dont assume that because you Think we are idiots, we dont know anything!

I'm a medical proffessional my dear! I know about Gallop polls, I also know they are biased polls!!! (As are ANY poll conducted in a random fashion.) They are only answered by the type of personality that enjoys answering these questionaires. 50% of the people attempted to be polled usually do not respond! Of those that do, they are generally of the same personality, etc. Therefore an accurate answer is hard to conclude! The same with the Neilsen ratings, "The People Choice", ect.

Please...if you cant offer real help....just butt out! You are still ignoring all the true complaints on here, avoiding the "real" issues by drawing attention to insignificant details!
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#16 Consumer Suggestion

HomEq was OK to me...

AUTHOR: Tim - (U.S.A.)

While your financial situation and ensuing problems are unfortunate, they are YOUR problems, you know... and I have to agree with the individual (apparent HomEq insider).

Trust that I am not. (An insider). I do not work in any way in the financial or mortgage industry.

For a home in Arizona, I originated a loan with (then) First Union out of North Carolina and immediately thereafter was serviced by HomEq Servicing out of Sacto. I had a terrific (all by mail, mind you) experience with all parties involved and FOR YEARS was a very happy customer of HomEq's, and they were happy to have me as a borrower.

Why?

I lived up to the commitments my signatures bound me to in the documents, and they lived up to their's. It really IS that simple. It's people who FAIL to live up to those commitments who throw fits when entities move to protect their assets. They fronted an enormous amount of money for you... you can bet they'll be aggressive to protect that when you show that you're not going remain reliable in your commitments.

"But we encountered this..." "But THAT happened..." "But my husband/wife lost...." Look, it doesn't matter. Perhaps the lesson (if losing your house and taking many years to recover from it isn't going to be lesson enough) for you to learn is: Prior to commiting to something so important, take the months or years required to first make sure you have a 6 month safety net in the bank. It'll save you from all those "buts". That's what SMART people do.

And if you tell me how rediculous that is, I'll just tell you how idiotic it is for you to have ventured into this WITHOUT doing so.

At the VERY LEAST, and without that safety net, you can rest assured that before I personally would have let my failure to keep my mortgage commitment ruin my financial life, I'd skyrocket this baby up for sale, and at least mitigate damage as much as possible. Hell, you could've potentially even made a few bucks in the process of getting quickly out of trouble.

And bottom line... don't blame anyone else for your own failures... even corporate entities. Your are not "victims" like your first sentence states. You are -- sorry -- deadbeats.
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#17 Consumer Suggestion

HomEq was OK to me...

AUTHOR: Tim - (U.S.A.)

While your financial situation and ensuing problems are unfortunate, they are YOUR problems, you know... and I have to agree with the individual (apparent HomEq insider).

Trust that I am not. (An insider). I do not work in any way in the financial or mortgage industry.

For a home in Arizona, I originated a loan with (then) First Union out of North Carolina and immediately thereafter was serviced by HomEq Servicing out of Sacto. I had a terrific (all by mail, mind you) experience with all parties involved and FOR YEARS was a very happy customer of HomEq's, and they were happy to have me as a borrower.

Why?

I lived up to the commitments my signatures bound me to in the documents, and they lived up to their's. It really IS that simple. It's people who FAIL to live up to those commitments who throw fits when entities move to protect their assets. They fronted an enormous amount of money for you... you can bet they'll be aggressive to protect that when you show that you're not going remain reliable in your commitments.

"But we encountered this..." "But THAT happened..." "But my husband/wife lost...." Look, it doesn't matter. Perhaps the lesson (if losing your house and taking many years to recover from it isn't going to be lesson enough) for you to learn is: Prior to commiting to something so important, take the months or years required to first make sure you have a 6 month safety net in the bank. It'll save you from all those "buts". That's what SMART people do.

And if you tell me how rediculous that is, I'll just tell you how idiotic it is for you to have ventured into this WITHOUT doing so.

At the VERY LEAST, and without that safety net, you can rest assured that before I personally would have let my failure to keep my mortgage commitment ruin my financial life, I'd skyrocket this baby up for sale, and at least mitigate damage as much as possible. Hell, you could've potentially even made a few bucks in the process of getting quickly out of trouble.

And bottom line... don't blame anyone else for your own failures... even corporate entities. Your are not "victims" like your first sentence states. You are -- sorry -- deadbeats.
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#18 Consumer Suggestion

HomEq was OK to me...

AUTHOR: Tim - (U.S.A.)

While your financial situation and ensuing problems are unfortunate, they are YOUR problems, you know... and I have to agree with the individual (apparent HomEq insider).

Trust that I am not. (An insider). I do not work in any way in the financial or mortgage industry.

For a home in Arizona, I originated a loan with (then) First Union out of North Carolina and immediately thereafter was serviced by HomEq Servicing out of Sacto. I had a terrific (all by mail, mind you) experience with all parties involved and FOR YEARS was a very happy customer of HomEq's, and they were happy to have me as a borrower.

Why?

I lived up to the commitments my signatures bound me to in the documents, and they lived up to their's. It really IS that simple. It's people who FAIL to live up to those commitments who throw fits when entities move to protect their assets. They fronted an enormous amount of money for you... you can bet they'll be aggressive to protect that when you show that you're not going remain reliable in your commitments.

"But we encountered this..." "But THAT happened..." "But my husband/wife lost...." Look, it doesn't matter. Perhaps the lesson (if losing your house and taking many years to recover from it isn't going to be lesson enough) for you to learn is: Prior to commiting to something so important, take the months or years required to first make sure you have a 6 month safety net in the bank. It'll save you from all those "buts". That's what SMART people do.

And if you tell me how rediculous that is, I'll just tell you how idiotic it is for you to have ventured into this WITHOUT doing so.

At the VERY LEAST, and without that safety net, you can rest assured that before I personally would have let my failure to keep my mortgage commitment ruin my financial life, I'd skyrocket this baby up for sale, and at least mitigate damage as much as possible. Hell, you could've potentially even made a few bucks in the process of getting quickly out of trouble.

And bottom line... don't blame anyone else for your own failures... even corporate entities. Your are not "victims" like your first sentence states. You are -- sorry -- deadbeats.
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#19 Consumer Suggestion

HomEq was OK to me...

AUTHOR: Tim - (U.S.A.)

While your financial situation and ensuing problems are unfortunate, they are YOUR problems, you know... and I have to agree with the individual (apparent HomEq insider).

Trust that I am not. (An insider). I do not work in any way in the financial or mortgage industry.

For a home in Arizona, I originated a loan with (then) First Union out of North Carolina and immediately thereafter was serviced by HomEq Servicing out of Sacto. I had a terrific (all by mail, mind you) experience with all parties involved and FOR YEARS was a very happy customer of HomEq's, and they were happy to have me as a borrower.

Why?

I lived up to the commitments my signatures bound me to in the documents, and they lived up to their's. It really IS that simple. It's people who FAIL to live up to those commitments who throw fits when entities move to protect their assets. They fronted an enormous amount of money for you... you can bet they'll be aggressive to protect that when you show that you're not going remain reliable in your commitments.

"But we encountered this..." "But THAT happened..." "But my husband/wife lost...." Look, it doesn't matter. Perhaps the lesson (if losing your house and taking many years to recover from it isn't going to be lesson enough) for you to learn is: Prior to commiting to something so important, take the months or years required to first make sure you have a 6 month safety net in the bank. It'll save you from all those "buts". That's what SMART people do.

And if you tell me how rediculous that is, I'll just tell you how idiotic it is for you to have ventured into this WITHOUT doing so.

At the VERY LEAST, and without that safety net, you can rest assured that before I personally would have let my failure to keep my mortgage commitment ruin my financial life, I'd skyrocket this baby up for sale, and at least mitigate damage as much as possible. Hell, you could've potentially even made a few bucks in the process of getting quickly out of trouble.

And bottom line... don't blame anyone else for your own failures... even corporate entities. Your are not "victims" like your first sentence states. You are -- sorry -- deadbeats.
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#20 UPDATE Employee

correction...

AUTHOR: D - (U.S.A.)

The BBB isn't a rating company, whatever you're talking about was probably only based off people like you you who have nothing else better to do than whine and complain on sites like these...now Gallop scores are a rating agency and we get excellent ratings from them all the time. Those scores are based off what our CUSTOMERS tell them...so guess what?? That means the majority of our customers like us and think we do a pretty d**n good job!!!
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#21 UPDATE Employee

correction...

AUTHOR: D - (U.S.A.)

The BBB isn't a rating company, whatever you're talking about was probably only based off people like you you who have nothing else better to do than whine and complain on sites like these...now Gallop scores are a rating agency and we get excellent ratings from them all the time. Those scores are based off what our CUSTOMERS tell them...so guess what?? That means the majority of our customers like us and think we do a pretty d**n good job!!!
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#22 UPDATE Employee

correction...

AUTHOR: D - (U.S.A.)

The BBB isn't a rating company, whatever you're talking about was probably only based off people like you you who have nothing else better to do than whine and complain on sites like these...now Gallop scores are a rating agency and we get excellent ratings from them all the time. Those scores are based off what our CUSTOMERS tell them...so guess what?? That means the majority of our customers like us and think we do a pretty d**n good job!!!
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#23 UPDATE Employee

correction...

AUTHOR: D - (U.S.A.)

The BBB isn't a rating company, whatever you're talking about was probably only based off people like you you who have nothing else better to do than whine and complain on sites like these...now Gallop scores are a rating agency and we get excellent ratings from them all the time. Those scores are based off what our CUSTOMERS tell them...so guess what?? That means the majority of our customers like us and think we do a pretty d**n good job!!!
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#24 Consumer Comment

WHatever!!!!

AUTHOR: Angel - (U.S.A.)

Sure...that explains why the BETTER BUSINESS BUREAU lists your company with an "F" rating??
THis was pulled directly from their site just last week!!
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#25 UPDATE Employee

get your facts straight...

AUTHOR: D - (U.S.A.)

Actually those MERGERS AND AQUISITIONS with the above mentioned companies have nothing to do with bankruptcy protection... they want us because they know we are a good company with excellent ratings and we make a lot of money... so before you start start stating we have "bankruptcy protection" on all these stories you should get your facts straight...
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#26 Consumer Comment

you should know!

AUTHOR: Angel - (U.S.A.)

Homeq is currently under bankrupcy protection! They are unable to fulfill their own financial obligationa and yet they continue to talk down to us?? Theis isnt their first go around with bankrupcy! They were in trouble previously as "The Money Store" and "Fairbanks Capital" ( just a couple of the names they have operated by in the past!. THey soon will be calling themselves "Barclays"
and so the saga continues! Hope this helps in your battle with them!
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#27 Consumer Comment

you should know!

AUTHOR: Angel - (U.S.A.)

Homeq is currently under bankrupcy protection! They are unable to fulfill their own financial obligationa and yet they continue to talk down to us?? Theis isnt their first go around with bankrupcy! They were in trouble previously as "The Money Store" and "Fairbanks Capital" ( just a couple of the names they have operated by in the past!. THey soon will be calling themselves "Barclays"
and so the saga continues! Hope this helps in your battle with them!
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#28 Consumer Comment

you should know!

AUTHOR: Angel - (U.S.A.)

Homeq is currently under bankrupcy protection! They are unable to fulfill their own financial obligationa and yet they continue to talk down to us?? Theis isnt their first go around with bankrupcy! They were in trouble previously as "The Money Store" and "Fairbanks Capital" ( just a couple of the names they have operated by in the past!. THey soon will be calling themselves "Barclays"
and so the saga continues! Hope this helps in your battle with them!
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#29 Consumer Comment

you should know!

AUTHOR: Angel - (U.S.A.)

Homeq is currently under bankrupcy protection! They are unable to fulfill their own financial obligationa and yet they continue to talk down to us?? Theis isnt their first go around with bankrupcy! They were in trouble previously as "The Money Store" and "Fairbanks Capital" ( just a couple of the names they have operated by in the past!. THey soon will be calling themselves "Barclays"
and so the saga continues! Hope this helps in your battle with them!
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#30 UPDATE Employee

take a midol and calm down...

AUTHOR: D - (U.S.A.)

First of all when you get to the foreclosure stage there are many things we have to do behind the scenes like hire attorneys and go to court. These things cost the company a lot of money and we pay all the fees upfront, then we assess the fees to your loan. We do much more than just send you 2 letters just FYI. Also, why is it our fault that you chose an 80/20 type mortgage loan. Nobody forced you to agree to these terms and if they did then you're an idiot for letting them pressure you into it.

Accepting a mortgage loan last time I checked is completely voluntary. I'm tired of customers whining and complaining to us because they made a bad decision in the beginning and are now paying for it. Again, it is not our fault you got behind and are all stressed out now about it. If you can't handle adult responsibilities then sell your house and get rid of the debt. We are not to blame for your marital problems either.
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#31 Consumer Comment

Banding together

AUTHOR: Judi - (U.S.A.)

Hard to band together when this site won't let us give each other our emails. How else could we do this?
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#32 Consumer Comment

Help Us Fight HomeQ

AUTHOR: Judi - (U.S.A.)

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#33 Author of original report

Email Me For Information!

AUTHOR: Tina - (U.S.A.)

ANY VICTIMS PLEASE email me for information about the website that I found. I had the details and the website in my report, but I guess they modified and removed it. I didn't realize that I could not put that in the report. Anyway, anyone with information on predatory loan servicing or anyone needing information contact me!!! Thanks!!!
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