- Report: #172364
Complaint Review: Homeq Servicing Corporation Wachovia First Union WMC Mortgage Corp.
| Homeq Servicing Corporation Wachovia First Union WMC Mortgage Corp. 1100 Corporate Drive
Raleigh, North Carolina U.S.A. |
|
Homeq Servicing Corporation Wachovia First Union WMC Mortgage Corp. PLEASE READ Predatory Mortgage Servicer Fraud Illegal Fraudulent Fees Wrongful Forclosures Refuse Payments Ruin Credit RUIN LIVES! TAKE HOMES!!! Raleigh North Carolina
*Consumer Comment: in the same boat
*Consumer Comment: Are You Kidding Me?
*Consumer Comment: Homeq fraudulently responded to the Attorney General of Minnesota. We need to ban together.
*Consumer Suggestion: I have had the same nightmare with this company
*UPDATE EX-employee responds: Real World Economics
*UPDATE EX-employee responds: Real World Economics
*UPDATE EX-employee responds: Real World Economics
*Consumer Comment: My loan is been sold to HOMEQ SERVICING CORPORATION
*Consumer Comment: broker and homeowner
*Consumer Suggestion: homeq employee D
*Consumer Comment: Home Eq doing this to us also...
*Consumer Comment: Homeq Servicing Corp use unfair and unethical practices
*Consumer Comment: In Response to Tina about HomEQ
*Consumer Comment: D
*Consumer Comment: Gallop polling...
*Consumer Suggestion: HomEq was OK to me...
*Consumer Suggestion: HomEq was OK to me...
*Consumer Suggestion: HomEq was OK to me...
*Consumer Suggestion: HomEq was OK to me...
*UPDATE Employee: correction...
*UPDATE Employee: correction...
*UPDATE Employee: correction...
*UPDATE Employee: correction...
*Consumer Comment: WHatever!!!!
*UPDATE Employee: get your facts straight...
*Consumer Comment: you should know!
*Consumer Comment: you should know!
*Consumer Comment: you should know!
*Consumer Comment: you should know!
*UPDATE Employee: take a midol and calm down...
*Consumer Comment: Banding together
*Consumer Comment: Help Us Fight HomeQ
*Author of original report: Email Me For Information!
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It started when we had a financial setback and got behind 2 months. We had to send them $4055.00 via Western Union. Approximately $1900.00 was for the late payments and the payment to bring the loan current. The rest was for their attorney fees-over $2000.00 for sending 2 letters? But it gets worse...We have an 80/20 loan so we had to do the same on the 20 part of the loan (more attorney fees). This caused a huge financial strain which would inevitably cause us to be late on the next months payment. They refused payment and started foreclosure proceedings. We had just paid them over $6000.00 total! We couldn't believe it-We were going to lose our home.
They have refused payments every since and offer us no type of resolve. They have now sent us a letter stating that they will pay us if we will move out. And some real estate woman came out to take pictures of our home and told me that Homeq would pay us $600.00 to move out. She said that Homeq had already foreclosed, had the auction, and that Homeq bought our home at the auction. They also sent a man to change the locks (LOCK US OUT)!!! Luckily my husband was home that day and prevented this from happening. What in the he-- is this?!>#?!%? My husband had filed Ch. 13 but they had the auction anyway???
They have ruined our credit, my health (my husband and I are 34 years old), our sanity, caused much financial and psychological stress-which leads to unnecessary marital problems (we just last week had our 2 year anniversary). I have severe panic attacks, nightmares, I rarely leave my home, I do not leave my door open-even on beautiful days...when I let my dogs out to potty I rush them so that I can get them back inside and close/lock the door, I keep my blinds and curtains closed at all times, I am always waiting for that moment when the sheriff is going to knock on my door to evict us.
My husband has a towing company, which is a small business in its second year and I work from home. I also dispatch and do paperwork for him. But since our nightmare with Homeq began I have literally consumed myself in trying to save our home. This of course adds to the problem because I cannot bring in as much money as I used to. It just keeps snow-balling!!!
I have spent hundreds of hours researching, reading, contacting attorneys and agencies for help. I have printed so many laws (Federal and State), Missouri Statutes, and information about others with the same nightmare happening to them (that the stack of papers is approximately 12 high). I have read and reread the mortgage/foreclosure laws and procedures that are supposed to be followed but have not been able figure out what to do and where to get started*UNTIL A COUPLE OF DAYS AGO* (read my extra note at the bottom)!!!
We were so happy and looking forward to the future. We loved life and we loved (and still do) our new home. We were lucky to get our home*It was as if it was meant to be-Our land borders my father-in-laws land which is where my husbands business sits and his father's home, which borders my grandfather-in-laws land and home. My husband's handicapped uncle lived with my husband's very ill grandfather (who has since passed away). My husband's father also has not been in good health. We needed this home in order to be close to them. So many people were telling me that it was pointless to inquire about buying our home because the owners had turned down every offer they had over a 2 year period. We inquired anyway! A lot of people were trying to buy this home but the older couple decided to sell it to us even though we could not afford their asking price. They dropped the price $20,000 lower than the appraisal value because they said that they could tell that we would love this home as much as they did. Can you see why we want to keep our home. We want to be here forever!!! And Homeq wants to take it from us!
But a couple of days ago I found a website DEDICATED ONLY to Service Loan Fraud and Predatory Lenders. I finally feel like there is a glimmer of hope!!!
They have to be stopped!!! I would appreciate any help that I can get and will be happy to offer any help that I can. I have done a lot of research and compiled much information.
Let's work together and SAVE OUR HOMES!!!
Thanks so much,
Tina
Dexter, Missouri
U.S.A.
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This report was posted on Ripoff Report on 01/19/2006 12:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Homeq-Servicing-Corporation-Wachovia-First-Union-WMC-Mortgage-Corp/Raleigh-North-Carolina-27607/Homeq-Servicing-Corporation-Wachovia-First-Union-WMC-Mortgage-Corp-PLEASE-READ-Predatory-172364. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
in the same boat
AUTHOR: Moritorium Now - (U.S.A.)
SUBMITTED: Sunday, August 24, 2008
From reading your notes it sounds like you've really done your homework ! I am at the beginning of my battle with Wachovia. due to a predatory loan . If you have anything you can share i would be sooooooooo grateful !
thanx much
#3 Consumer Comment
Homeq fraudulently responded to the Attorney General of Minnesota. We need to ban together.
AUTHOR: Lisa - (U.S.A.)
SUBMITTED: Thursday, March 20, 2008
Their layers of, and I put this loosely, customer service make it impossible to follow up with the rep. Therefore explaining over and over again in a period of 17 months. They refuse to let you speak to supervisors. If they say you didn't make a payment as they did with me, they will not take any payments. The reason for this is ... if they do they cannot begin their foreclosure process. To get out of this mess I've had to pay 10's of thousands of dollars extra in fees. One of those notorious fees are "Corporate fees". In Oct 06 I paid $6.00 a month. Now it is 450.00 a month. In the middle of the fiasco they sent a sincerely letter of apology stating to both the AG of MN and myself that they had corrected the missapplication of my check, reversed all penalties and fees and taken steps to correct any negative credit bureau reporting. DATED 1/29/2007.
I have been trying to refinance since Oct. 06. I found out on 11/29/2008 why I had not been getting refinanced is that my credit is trashed by homeq. It states 90-120 days late starting.....OCT 2006!!! None of the actions they stated in multiple letters even to the Attorney General of Minnesota were lip service in paper form. If not for my husbands income and my persistance we would be out of a home we have lived in and paid for 15years.
Homeq could not suck any more. I am now writing to Wells Fargo, Barclays and Wachovia to see if they know what their contracted "debt collectors" are doing I am also looking for a litigation lawyer to recoup my money.
Any Ideas?
Wildcat
#4 Consumer Suggestion
I have had the same nightmare with this company
AUTHOR: Michelle - (U.S.A.)
SUBMITTED: Tuesday, April 03, 2007
I just love the way they only focus on the mistakes the homeowners may have made but never address the mistakes their wonderful company has made. I am also not sure what HomeQ has done to some of us have been mistakes. I feel they have been intentional.
This predatory company tied up my money by holding onto it and not posting it. They took their time to return my money and were trying to force me into foreclosure and increase the fees.
At the moment they owe me over $7,000. At the time this was going on I was preparing to have brain surgery and they took full advantage of my medical and emotional state. If I had been my normal self it would never have gone as far as it did.
I am finally staring to get some of the issues resolved (this has been going on since 2005)by contacting the President of HomeQ's office by email.
Customer service likes to give you the run around and if you speak with 3 representatives in one day, you will get 3 different answers. If they allow you to speak to a supervisor, they are not any better. Once they figured out that I wasn't an idiot, I started to see some small results in resloving the issues I have with them.
My loan was sold to HomeQ. I have never had any issues with any other company. The problems started the minute they bought my loan. I have never had to deal with such evil people in my life!
They automatically assume you are trying to avoid payment (I am sure they are trained to do this). If I were trying to avoid it, why would I contact them? I now start all conversations with them by stating the laws that apply to whatever situation they have created for us to have to discuss.
I would love to have the web address to the site you mentioned in your post. I would also be happy to assist you in any way I possibly could. But I have no idea how to get you my contact info.
#5 UPDATE EX-employee responds
Real World Economics
AUTHOR: JON - (U.S.A.)
SUBMITTED: Friday, March 30, 2007
#6 UPDATE EX-employee responds
Real World Economics
AUTHOR: JON - (U.S.A.)
SUBMITTED: Friday, March 30, 2007
#7 UPDATE EX-employee responds
Real World Economics
AUTHOR: JON - (U.S.A.)
SUBMITTED: Friday, March 30, 2007
#8 Consumer Comment
My loan is been sold to HOMEQ SERVICING CORPORATION
AUTHOR: Michael - (U.S.A.)
SUBMITTED: Thursday, March 29, 2007
The original lender had a great rating with the BBB and HomeEq has an F. I will pay my mortgage on time like I have for 25 years of my adult life, other than that they better stay out of my way.
#9 Consumer Comment
broker and homeowner
AUTHOR: Tom - (U.S.A.)
SUBMITTED: Saturday, January 06, 2007
I am ALSO a homeowner and my mortage is being serviced by HOME EQ
Now, there can and will be problems with every servicer because there will problems with mortgage payments, escrows , forebearance plans etc.......
Home eq does nothing but send me a statement every month and YANK my payment from my checking account every month.
They have NO IDEA that i am a broker. They think im just a regular homeowner like everyone else.
I have had no problems at all. I myself of course PAY MY OWN ESCROW . Why? Cause its PLAIN STUPIDITY to have someone else pay it.
Instead of sending your taxes and ins to the lender every month, how bout instead you take that money and PUT IT IN YOUR OWN SEPERATE SAVINGS ACCOUNT, then pay the suckers at years end ?
Now you dont have to WORRY about home eq or anyone else 'screwing up' your escrow, not paying the accounts and everything else.
Try that.
#10 Consumer Suggestion
homeq employee D
AUTHOR: Eileen - (U.S.A.)
SUBMITTED: Friday, January 05, 2007
#11 Consumer Comment
Home Eq doing this to us also...
AUTHOR: Tim - (U.S.A.)
SUBMITTED: Monday, December 18, 2006
I have had so much stress since they bought our loan, we have never had this trouble before this one it is the threats, all the time, I feel like I can't get ahead with them, they won't even give an amount that would catch up (they said once it is caught up they would tell me) that's what I want to know. Any help would be so great, Tina if you could put your email or the website in your response. I wish our loan wouldn't have ever been sold to them as like someone else has said this is the biggest nightmare of my life.
#12 Consumer Comment
Homeq Servicing Corp use unfair and unethical practices
AUTHOR: Randy - (U.S.A.)
SUBMITTED: Saturday, December 02, 2006
I have encountered numerous occaisions wherby Homeq has imposed some kind of a "corporate fee" and many times with no just cause. And their response when questioned always seems to be, "it is in your note!!". I'm sorry, I am no attorney but I do understand the english language and have read my note inside out - I still haven't found it.
And Mr D, beware. The number of people being treated this way are mounting and it is a matter of time before a shrewd attorney is willing to take you on in a national class-action suit and give Homeq what they justly deserve for their unscrupilous actions.
I am presently battling Homeq now for what I consider an illegal increase in my monthly premium, and without any notification. Since Homeq is not really a lender I wonder how they can modify the terms and conditions of my note by sidestepping the system entirely?? Tell me something Mr. D, does Homeq offer its employees some kind of monetary incentive for disrupting homeowners lives?? Are you, yourself, a homeowner?? And if you are, who holds your note??
To Tina and all the others affected by Homeq's "questionable" practices, hang in there and keep spreading the word. Believe me, word of mouth is the best (or worst) form of publicity for any company to deal with. And not only should we work together to save our homes, but to someday give Homeq, and others like them, the justice they deserve!!!!
Once I resolve my own personal situation with Homeq I will post more details and the outcome.
Till then, keep spreading the word!!!
Randy
Lawrenceburg, KY
#13 Consumer Comment
In Response to Tina about HomEQ
AUTHOR: Mark - (U.S.A.)
SUBMITTED: Saturday, December 02, 2006
also don't let them threaten you "IT IS AGAINST THE LAW" for them to harass or threaten you in any way.
also I don't know if you tried but since they arre not accepting your payments, it never hurts to try and see if they will give you a morutorium. I believe if I remember correctly this is where they take your late payments and fees and add them onto the end of your loan to make it easier for you to pay it back a little over the balance of the loan. I am not a lawyer or anything special i have delt with HomEQ and I will never knowingly do so again the last time I got involved with them was when my wife and i had a mortgage co. give us a loan for our house, about 6 weeks later we got a letter from HomEQ stating that they purchased our loan from the other co. and it was nothing but hell from then on out for two years. get away from them as fast as you can. also PLEASE AS A FAVOR DON'T LET THEM GET YOU DOWN THERE JERKS AND THAT IS ALL THEY WILL EVER BE MY WIFE AND I GOT INTO OUR REGULAR BANK AFTER 10 YEARS AND HAVE SINCE BEEN much happier and better off. our credit (with the exception of some medical bills from my disabilities.) is much better. I can't really tell you what to do but I hope I lift your spirits a little I live in a world of depression every day and i don't want that to happen to you which it sounds like it is. open those blinds and doors lift your head and walk straight up the people that are messing with you are bringing you down and hurting you please dont let them do it.
mark from
Wisconsin
#15 Consumer Comment
Gallop polling...
AUTHOR: Angel - (U.S.A.)
SUBMITTED: Saturday, October 07, 2006
I'm a medical proffessional my dear! I know about Gallop polls, I also know they are biased polls!!! (As are ANY poll conducted in a random fashion.) They are only answered by the type of personality that enjoys answering these questionaires. 50% of the people attempted to be polled usually do not respond! Of those that do, they are generally of the same personality, etc. Therefore an accurate answer is hard to conclude! The same with the Neilsen ratings, "The People Choice", ect.
Please...if you cant offer real help....just butt out! You are still ignoring all the true complaints on here, avoiding the "real" issues by drawing attention to insignificant details!
#16 Consumer Suggestion
HomEq was OK to me...
AUTHOR: Tim - (U.S.A.)
SUBMITTED: Friday, October 06, 2006
Trust that I am not. (An insider). I do not work in any way in the financial or mortgage industry.
For a home in Arizona, I originated a loan with (then) First Union out of North Carolina and immediately thereafter was serviced by HomEq Servicing out of Sacto. I had a terrific (all by mail, mind you) experience with all parties involved and FOR YEARS was a very happy customer of HomEq's, and they were happy to have me as a borrower.
Why?
I lived up to the commitments my signatures bound me to in the documents, and they lived up to their's. It really IS that simple. It's people who FAIL to live up to those commitments who throw fits when entities move to protect their assets. They fronted an enormous amount of money for you... you can bet they'll be aggressive to protect that when you show that you're not going remain reliable in your commitments.
"But we encountered this..." "But THAT happened..." "But my husband/wife lost...." Look, it doesn't matter. Perhaps the lesson (if losing your house and taking many years to recover from it isn't going to be lesson enough) for you to learn is: Prior to commiting to something so important, take the months or years required to first make sure you have a 6 month safety net in the bank. It'll save you from all those "buts". That's what SMART people do.
And if you tell me how rediculous that is, I'll just tell you how idiotic it is for you to have ventured into this WITHOUT doing so.
At the VERY LEAST, and without that safety net, you can rest assured that before I personally would have let my failure to keep my mortgage commitment ruin my financial life, I'd skyrocket this baby up for sale, and at least mitigate damage as much as possible. Hell, you could've potentially even made a few bucks in the process of getting quickly out of trouble.
And bottom line... don't blame anyone else for your own failures... even corporate entities. Your are not "victims" like your first sentence states. You are -- sorry -- deadbeats.
#17 Consumer Suggestion
HomEq was OK to me...
AUTHOR: Tim - (U.S.A.)
SUBMITTED: Friday, October 06, 2006
Trust that I am not. (An insider). I do not work in any way in the financial or mortgage industry.
For a home in Arizona, I originated a loan with (then) First Union out of North Carolina and immediately thereafter was serviced by HomEq Servicing out of Sacto. I had a terrific (all by mail, mind you) experience with all parties involved and FOR YEARS was a very happy customer of HomEq's, and they were happy to have me as a borrower.
Why?
I lived up to the commitments my signatures bound me to in the documents, and they lived up to their's. It really IS that simple. It's people who FAIL to live up to those commitments who throw fits when entities move to protect their assets. They fronted an enormous amount of money for you... you can bet they'll be aggressive to protect that when you show that you're not going remain reliable in your commitments.
"But we encountered this..." "But THAT happened..." "But my husband/wife lost...." Look, it doesn't matter. Perhaps the lesson (if losing your house and taking many years to recover from it isn't going to be lesson enough) for you to learn is: Prior to commiting to something so important, take the months or years required to first make sure you have a 6 month safety net in the bank. It'll save you from all those "buts". That's what SMART people do.
And if you tell me how rediculous that is, I'll just tell you how idiotic it is for you to have ventured into this WITHOUT doing so.
At the VERY LEAST, and without that safety net, you can rest assured that before I personally would have let my failure to keep my mortgage commitment ruin my financial life, I'd skyrocket this baby up for sale, and at least mitigate damage as much as possible. Hell, you could've potentially even made a few bucks in the process of getting quickly out of trouble.
And bottom line... don't blame anyone else for your own failures... even corporate entities. Your are not "victims" like your first sentence states. You are -- sorry -- deadbeats.
#18 Consumer Suggestion
HomEq was OK to me...
AUTHOR: Tim - (U.S.A.)
SUBMITTED: Friday, October 06, 2006
Trust that I am not. (An insider). I do not work in any way in the financial or mortgage industry.
For a home in Arizona, I originated a loan with (then) First Union out of North Carolina and immediately thereafter was serviced by HomEq Servicing out of Sacto. I had a terrific (all by mail, mind you) experience with all parties involved and FOR YEARS was a very happy customer of HomEq's, and they were happy to have me as a borrower.
Why?
I lived up to the commitments my signatures bound me to in the documents, and they lived up to their's. It really IS that simple. It's people who FAIL to live up to those commitments who throw fits when entities move to protect their assets. They fronted an enormous amount of money for you... you can bet they'll be aggressive to protect that when you show that you're not going remain reliable in your commitments.
"But we encountered this..." "But THAT happened..." "But my husband/wife lost...." Look, it doesn't matter. Perhaps the lesson (if losing your house and taking many years to recover from it isn't going to be lesson enough) for you to learn is: Prior to commiting to something so important, take the months or years required to first make sure you have a 6 month safety net in the bank. It'll save you from all those "buts". That's what SMART people do.
And if you tell me how rediculous that is, I'll just tell you how idiotic it is for you to have ventured into this WITHOUT doing so.
At the VERY LEAST, and without that safety net, you can rest assured that before I personally would have let my failure to keep my mortgage commitment ruin my financial life, I'd skyrocket this baby up for sale, and at least mitigate damage as much as possible. Hell, you could've potentially even made a few bucks in the process of getting quickly out of trouble.
And bottom line... don't blame anyone else for your own failures... even corporate entities. Your are not "victims" like your first sentence states. You are -- sorry -- deadbeats.
#19 Consumer Suggestion
HomEq was OK to me...
AUTHOR: Tim - (U.S.A.)
SUBMITTED: Friday, October 06, 2006
Trust that I am not. (An insider). I do not work in any way in the financial or mortgage industry.
For a home in Arizona, I originated a loan with (then) First Union out of North Carolina and immediately thereafter was serviced by HomEq Servicing out of Sacto. I had a terrific (all by mail, mind you) experience with all parties involved and FOR YEARS was a very happy customer of HomEq's, and they were happy to have me as a borrower.
Why?
I lived up to the commitments my signatures bound me to in the documents, and they lived up to their's. It really IS that simple. It's people who FAIL to live up to those commitments who throw fits when entities move to protect their assets. They fronted an enormous amount of money for you... you can bet they'll be aggressive to protect that when you show that you're not going remain reliable in your commitments.
"But we encountered this..." "But THAT happened..." "But my husband/wife lost...." Look, it doesn't matter. Perhaps the lesson (if losing your house and taking many years to recover from it isn't going to be lesson enough) for you to learn is: Prior to commiting to something so important, take the months or years required to first make sure you have a 6 month safety net in the bank. It'll save you from all those "buts". That's what SMART people do.
And if you tell me how rediculous that is, I'll just tell you how idiotic it is for you to have ventured into this WITHOUT doing so.
At the VERY LEAST, and without that safety net, you can rest assured that before I personally would have let my failure to keep my mortgage commitment ruin my financial life, I'd skyrocket this baby up for sale, and at least mitigate damage as much as possible. Hell, you could've potentially even made a few bucks in the process of getting quickly out of trouble.
And bottom line... don't blame anyone else for your own failures... even corporate entities. Your are not "victims" like your first sentence states. You are -- sorry -- deadbeats.
THis was pulled directly from their site just last week!!
#25 UPDATE Employee
get your facts straight...
AUTHOR: D - (U.S.A.)
SUBMITTED: Thursday, October 05, 2006
and so the saga continues! Hope this helps in your battle with them!
and so the saga continues! Hope this helps in your battle with them!
and so the saga continues! Hope this helps in your battle with them!
and so the saga continues! Hope this helps in your battle with them!
#30 UPDATE Employee
take a midol and calm down...
AUTHOR: D - (U.S.A.)
SUBMITTED: Wednesday, September 27, 2006
Accepting a mortgage loan last time I checked is completely voluntary. I'm tired of customers whining and complaining to us because they made a bad decision in the beginning and are now paying for it. Again, it is not our fault you got behind and are all stressed out now about it. If you can't handle adult responsibilities then sell your house and get rid of the debt. We are not to blame for your marital problems either.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
#33 Author of original report
Email Me For Information!
AUTHOR: Tina - (U.S.A.)
SUBMITTED: Friday, January 20, 2006

