• Report: #47866

Complaint Review: Homeside Lending/Washington Mutual

  • Submitted: Tue, March 04, 2003
  • Updated: Fri, March 07, 2003

  • Reported By:Arlington Texas
Homeside Lending/Washington Mutual
9601 McAllister Freeway SanAntonio, Texas U.S.A.
  • Phone: 800-446-2624
  • Web:
  • Category: Loans

Homeside Lending Washington Mutual Dishonest & fraudulent billing practices San Antonio Texas

*Consumer Suggestion: Missing Payments

*Consumer Suggestion: Homeside Lending is violating your RESPA rights.

*Consumer Suggestion: Homeside Lending is violating your RESPA rights.

*Consumer Suggestion: Homeside Lending is violating your RESPA rights.

*Consumer Suggestion: Homeside Lending is violating your RESPA rights.

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Homeside Lending purchased our mortgage from KB Homes without our knowledge...until we received a foreclosure notice! I immediately started calling HSL to figure out what was going on and was told we were two payments behind on our mortgage. This came as a huge surprise for the following reasons; 1)we were never notified of the purchase or transfer of our loan. 2)we were still receiving monthly statements from KB Mortgage and 3)we had made all payments on time as due.

I have attempted for two months to resolve this matter with no results!!! I get transferred from individual to individual and no one ever seems to have the answers. I have even had three-way conference calls with KB mortgage & Homeside representatives and still no results. To this day HSL has not corrected their mistakes, they refuse to apply my current payments and are charging me late fees as well.

When calling HSL...we feel as though they do not care about us as customers, they do not respect our attempts to correct the problem and even act as though we are to blame!

If anyone knows of a lawsuit that we can join...please let me know!

Gary
Arlington, Texas
U.S.A.

This report was posted on Ripoff Report on 03/04/2003 09:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/Homeside-LendingWashington-Mutual/SanAntonio-Texas-78216/Homeside-Lending-Washington-Mutual-Dishonest-fraudulent-billing-practices-San-Antonio-Te-47866. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Suggestion

Missing Payments

AUTHOR: Carl - (U.S.A.)

If you furnish them a copy of the cancelled checks, they can go after KB Homes for the payments. You can either fax them or send them in the mail. Then, they block your credit until the payments are found. They also waive the late charges and fix your credit, if it has been damaged. Is it easier to complain or be pro-active and try helping them to fix the problem? They need your help (the cancelled checks). If the checks are misapplied, you may even get paid for the copies, if you ask. It's worth a try.
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#2 Consumer Suggestion

Homeside Lending is violating your RESPA rights.

AUTHOR: A - (U.S.A.)

Homeside Lending is violating your RESPA rights.
You, as the consumer, MUST be notified, in writing of Assignment, Sale or Transfer of Servicing Rights. Section 6 of RESPA gives you certain consumer rights. Section 6 of RESPA also provides for damages and costs for individuals in circumstances (like this) where servicers are shown to have violated the requirements of that Section. You should seek legal counsel if you believe your rights have been violated.

(Washington Mutual, Ocwen, Fairbanks - ALL have violated consumer rights and should be sued.)
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#3 Consumer Suggestion

Homeside Lending is violating your RESPA rights.

AUTHOR: A - (U.S.A.)

Homeside Lending is violating your RESPA rights.
You, as the consumer, MUST be notified, in writing of Assignment, Sale or Transfer of Servicing Rights. Section 6 of RESPA gives you certain consumer rights. Section 6 of RESPA also provides for damages and costs for individuals in circumstances (like this) where servicers are shown to have violated the requirements of that Section. You should seek legal counsel if you believe your rights have been violated.

(Washington Mutual, Ocwen, Fairbanks - ALL have violated consumer rights and should be sued.)
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#4 Consumer Suggestion

Homeside Lending is violating your RESPA rights.

AUTHOR: A - (U.S.A.)

Homeside Lending is violating your RESPA rights.
You, as the consumer, MUST be notified, in writing of Assignment, Sale or Transfer of Servicing Rights. Section 6 of RESPA gives you certain consumer rights. Section 6 of RESPA also provides for damages and costs for individuals in circumstances (like this) where servicers are shown to have violated the requirements of that Section. You should seek legal counsel if you believe your rights have been violated.

(Washington Mutual, Ocwen, Fairbanks - ALL have violated consumer rights and should be sued.)
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#5 Consumer Suggestion

Homeside Lending is violating your RESPA rights.

AUTHOR: A - (U.S.A.)

Homeside Lending is violating your RESPA rights.
You, as the consumer, MUST be notified, in writing of Assignment, Sale or Transfer of Servicing Rights. Section 6 of RESPA gives you certain consumer rights. Section 6 of RESPA also provides for damages and costs for individuals in circumstances (like this) where servicers are shown to have violated the requirements of that Section. You should seek legal counsel if you believe your rights have been violated.

(Washington Mutual, Ocwen, Fairbanks - ALL have violated consumer rights and should be sued.)
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