Complaint Review

Homestead Technologies, Inc.

Report: #1128245

Submitted:
Tue, March 04, 2014
Updated:
Tue, March 04, 2014
Reported By:
ConsumerAdvocate
WEBSTER New York
Name:
Homestead Technologies, Inc.
Address:
10 Corporate Dive Suite 300 Burlington, Massachusetts USA Phone:
800-986-0958
Category:
Internet Fraud

Homestead Technologies, Inc. Email Marketing Scam Burlington Massachusetts

*Consumer Comment: Used to be Intuit


My business received multiple emails from homestead.com claiming that we needed to update our billing information to avoid the account from being suspended. In the email they requested for us to provide credit card information. We have never had any business relationship with this company before and it is obvious they are using this as an email marketing scam. See actual email below:

 Subject: Your account has been suspended!


According to our records, we do not have a billable credit card registered with your Homestead website account - example.com.   

We know that you've put a lot of time and effort into building your website and want to make sure your service is not interrupted.

Since we do not have a billable credit card , we have had to suspend your account. Once you update your billing information and we receive payment (our billing system runs at 12:00 AM PST) your account will be current and any suspended services will be reactivated. 

To provide your billing information now:
- Log in to your Homestead website account homestead.com/~site/Login/index.ffhtml
- Click the Account link in the upper right-hand corner of the screen and select View Account Summary
- Click Billing Info
- Update your credit card information and click Submit

You can also use a debit card to pay for your website account.  

If you are having difficulties updating your billing information or need any other assistance, please visit our 24-hour online Help Center by logging in to your account at  homestead.com/~site/Login/index.ffhtml then click "Help" in the upper right-hand corner to access the Help Center, Intuit Community and our other convenient help options.

We value you as a customer and want to ensure your website continues to be available to your visitors.  

Sincerely,

The Homestead Team
homestead.com


This report was posted on Ripoff Report on 03/04/2014 02:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Homestead-Technologies-Inc/Burlington-Massachusetts/Homestead-Technologies-Inc-Email-Marketing-Scam-Burlington-Massachusetts-1128245. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Used to be Intuit

AUTHOR: Steffy - ()

Homestead.com used to be Inuit.  I have several web address/accounts with them.  The link you provided is a valid link (not a phishing scam to gather info).  Maybe in the past you or your company had websites/business through Intuit.  Hope this is helpful.

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