- Report: #1044275
Report - Rebuttal - Arbitrate
Complaint Review: Hometown America
Hometown America13300 Alpine Drive Poway, California United States of America
Hometown America Discrimination by Cold Hearted Person Poway, California
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We adopted Jenna our 2nd dog for medical reasons for my husband who you know passed away of COPD in October 2010. His doctor at the time said he needed to build up his lung capacity and walking a dog would help. The comment Mindy Jackson/Regional Mgr said to me the first time we talked about us getting Jenna for my husbands rehab and since he died in 2010 she was no longer needed was the cruelest thing anybody has ever said to me, what a disgrace coming from a woman at her level in a company. I provided 7 tenant letters stating Jenna is not vicous, animal control stated she is not vicous, I offered to build a taller fence, keep Jenna in the house and not interact with other tenants that loved her so much, obtain a clinical behavioral evaluation on her, but nothing worked. I had to find my little girl another home.
I then found out that another dog got loose a year a go and bit a tenant, the park manager was called and animal control was called. The dog was quarentined for 10 days and was able to stay in the park. Conveniently the park manager doesn't remember the incident even though she went to the scene confirmed by both tenants involved. I'm being told by the regional manager that this is all hear say on my part and no investigation was done. I think the reason is because they were removing an older mobile home and knocked down the fence and the dog got loose. They were liable and now can't remember ANYTHING and of course nothing is in the files. I did not pursue this further because I have a heart and didn't want them removing the dog a year later from the family that loves her so much.
I have been receiving emails from the regional manager telling me she knows how hard this has been on me and she is very sorry it turned out this way. Here are the last comments I sent her yesterday...
"You have no idea what Ive been through and what this situation has done to me physically and mentally. Your apology means nothing to me and others in the parkit only makes you feel better about yourself and your cold hearted decision regarding this matter. You have to live with what you are and your lack of compassion for others. This will be the last interaction I have with you until Im written up for eviction for not pulling weeds in my front yard!!!! Hometown America and its employees are a joke".
This report was posted on Ripoff Report on 04/18/2013 10:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hometown-America/Poway-California-92064/Hometown-America-Discrimination-by-Cold-Hearted-Person-Poway-California-1044275. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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