- Report: #869385
Report - Rebuttal - Arbitrate
Complaint Review: Homeview Contractors, Inc
Homeview Contractors, Inc1217-1219 Greenwood Road Pikesville, MD Pikesville, Maryland United States of America
Homeview Contractors, Inc Took Our Deposit and Ran Pikesville, Maryland
*UPDATE Employee: sorry
*Consumer Comment: This company is awful!
*Consumer Comment: HomeView complaint is true
*UPDATE Employee: False Report
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We made a deposit, cash, for the installation because they had "promised" such a quick turnaround. I took time off from work to supervise the installation and waited. They called to say their truck broke down and would have to reschedule.
Weeks went by before a sales manager called and told us they needed to take pictures of the attic first (then why did they schedule the 1st appointment?) he came out took the pictures and we rescheduled.
On the day of installation I took another day off and waited. They never showed, never called.
Weeks later they call again not even apologizing but aggressively trying to get me to continue waiting on them and that it was too cold to install the insulation anyway (again if they knew it was too cold why schedule the installation). My wife spoke with them to get our money back and they told us that they would refund it and the check was in the mail.
A few weeks they call again saying they we can't get our money back because they have 6 months to do the job.
The funniest part was they got angry with ME because I was not happy with their service and wanted my money back. Interesting customer relations.
They gave us a discount for our time and we rescheduled. I took another day off work to wait and then not surprisingly, no show again. I want my deposit back.
Do not use these guys they just take YOUR money and run.
This report was posted on Ripoff Report on 04/16/2012 01:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Homeview-Contractors-Inc/Pikesville-Maryland-/Homeview-Contractors-Inc-Took-Our-Deposit-and-Ran-Pikesville-Maryland-869385. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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