- Report: #969168
Report - Rebuttal - Arbitrate
Complaint Review: Homeward Residential
Homeward Residential1525 S. Belt Line Rd. Coppell, Texas United States of America
Homeward Residential Escrow Run-Around Coppell, Texas
The final escrow balance was on my final mortgage statement and I have been told the check was sent out to me... to an incorrect address. I requested the first check be stopped and another check issued. I am now told they have stopped payment on the first check, but another check won't be issued until December. When I told them this was unacceptable I was told that if I complained the check would be delayed even longer. I feel I was threatened to not complain.
I do not trust this lender and feel they are playing games in an attempt to keep my escrow money longer than they are supposed to. I have written a "qualified written request" to Homeward Residential asking for my escrow balance to be returned immediately. I have also filed online complaints with the Better Business Bureau at www.BBB.com and the Texas Attorney General's office. I have written a letter of complaint to the Housing and Urban Development office(HUD) who handles RESPA complaints regarding escrow accounts.
This report was posted on Ripoff Report on 11/14/2012 01:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Homeward-Residential/Coppell-Texas-75019/Homeward-Residential-Escrow-Run-Around-Coppell-Texas-969168. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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