• Report: #998020

Complaint Review: Homeward Residential

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Wed, January 16, 2013
  • Updated: Wed, January 16, 2013

  • Reported By: Pat — Philadelphia Pennsylvania U.S.A.
Homeward Residential
P.O. Box 619063 Dallas, Texas United States of America

Homeward Residential Exceedingly Incompetent!!! Dallas, Texas

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

This company is very difficult to deal with.  The manner in which they handle the govermental program called "Making Home Affordable (MHA), is a farce.  I have yet to speak with a customer service rep who uses english as their first language.  Unfortunately this makes for an arduous conversation, often times leading to a serious lack of understanding.  Most of the information that you get from these people is incorrect and misleading.  Instead of informing a customer that they can apply for this program online, instead they make you wait until they send the info to you by mail.  By the time that it arrives at your home you have a relatively short period of time to gather the info and return it to them.  After completing and faxing the info to them and after waiting a week for a response, you call them only to find out that the information for contacting the Relationship Manager, Rodrick Epps, is incorrect and he is never available.  Not even the extention number is correct.  This company should not be in business.  It seems as if their intention is to just run you around.  If you don't have to deal with this company, don't!  If you have a mortgage with them, I would suggest you refinance with someone else.             

This report was posted on Ripoff Report on 01/16/2013 03:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Homeward-Residential/Dallas-Texas-75261-9063/Homeward-Residential-Exceedingly-Incompetent-Dallas-Texas-998020. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Homeward Residential

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory