- Report: #991110
Report - Rebuttal - Arbitrate
Complaint Review: Homeward Residential
Homeward ResidentialIrving, Texas United States of America
Homeward Residential Accounting Discrepancies Irving , Texas
Homeward Residential found a accounting error on 12/21/2012 in the recent home-modification loan in 2011, due to an inquiry I made about the insurance on my home. I called numerous times in December 2012 to inquire about a $332.63 credit that was posted to my account. I thought that it was another homeowners payment that mistakenly got posted to my account, and I did not want another homeowner to go through the financial nightmare of foreclosure, like I did in the past.
Now, I am finding out that the credit on my account dated 12/21/2012 was because of a accounting error. After that someone from Homeward Residential removes my late fees and posted the rest to my principal as of 12/21/2012. I don't understand how this Corporation can go into my account take and put monies where he/she decide to put it.
As of 01/03/2013 my late fees of $227.32 are re-applied to my account when they were removed because of the accounting error. And my current payment for 01/01/2013 in the amount of $665.00 and the credit of $332.63 is in a suspense status. I know this is because I asked how can you move monies around in my account without my knowledge.
I am very frustrated and concerned that this is going to turn into a big financial/legal matter that is really not what I am trying to do. Any assistance in this matter would be deeply appreciated. Thank you!
This report was posted on Ripoff Report on 01/04/2013 07:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/Homeward-Residential/Irving-Texas-75063/Homeward-Residential-Accounting-Discrepancies-Irving-Texas-991110. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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