Homeward Residential Accounting Discrepancies Irving , Texas

  I have requested my payment activity dated from the original date of the loan in the year 2005, because of the recent events...please see below:

Homeward Residential found a accounting error on 12/21/2012 in the recent home-modification loan in 2011, due to an inquiry I made about the insurance on my home.  I called numerous times in December 2012 to inquire about a $332.63 credit that was posted to my account.  I thought that it was another homeowners payment that mistakenly got posted to my account, and I did not want another homeowner to go through the financial nightmare of foreclosure,  like I did in the past.

Now, I am finding out that the credit on my account dated 12/21/2012 was because of a accounting error.  After that someone from Homeward Residential removes my late fees and posted the rest to my principal as of 12/21/2012.  I don't understand how this Corporation can go into my account take and put monies where he/she decide to put it.
 
As of  01/03/2013 my late fees of $227.32  are re-applied to my account when they were removed because of the accounting error.  And my current payment for 01/01/2013 in the amount of $665.00 and the credit of $332.63 is in a suspense status.  I know this is because I asked how can you move monies around in my account without my knowledge.

I am very frustrated and concerned that this is going to turn into a big financial/legal matter that is really not what I am trying to do.  Any assistance in this matter would be deeply appreciated.  Thank you!