- Report: #987819
Report - Rebuttal - Arbitrate
Complaint Review: Homeward Residential
Homeward ResidentialP.O. Box 631730 Irving, Texas United States of America
Homeward Residential Loan Mod in progress with Chase, sent to Homeward Residential, still not final Irving, Texas
*Consumer Comment: Homeward Residential CFO email address
*Consumer Comment: Been Their
*Consumer Suggestion: Resolution to Help with Loan Modification
We finally got final modification paperwork on 11/8/2012, signed and notified, sent back 11/15/2012. It is now 12/27/2012 and our paperwork is still "under review". I call every two days and depending on who I talk to get a different story each time, i.e., we're in active foreclosure, you should have made a payment, we can't accept your payment.
One person told me to go ahead and make my Nov. 1 payment at the new amount; ran to Western Union, made the payment, call them the next day to see if I can make my December payment and was told they can't accept any payments and that they will send the one I made the day before back to me.
Now, after reading all these complaints on here and I am feeling very hopeless that we will ever get this straightened out. Is there anyone out there who can help? I would email the CEO of the company, as I did with Chase, but there is no email address to be found for him. I've been working at this for a year and I don't know if I have the strength to fight this.
This report was posted on Ripoff Report on 12/27/2012 04:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Homeward-Residential/Irving-Texas-75063/Homeward-Residential-Loan-Mod-in-progress-with-Chase-sent-to-Homeward-Residential-still-987819. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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