• Report: #210172

Complaint Review: Hoodia - ECurves - Lean RX

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  • Submitted: Sat, September 09, 2006
  • Updated: Sat, September 09, 2006

  • Reported By:Bronx New York
Hoodia - ECurves - Lean RX
2060 East Francis St. Ontario, California U.S.A.

Hoodia - ECurves - Lean RX ripoff Ontario California *EDitor's Suggestions on how to get your money back into your bank account!

*Author of original report: This is Indeed Fraud!

*Author of original report: This is Indeed Fraud!

*Author of original report: This is Indeed Fraud!

*Author of original report: This is Indeed Fraud!

*Consumer Suggestion: This is not fraud

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I signed up for the free trial of Hoodia online, and I was charged the $1.99 for S/H. It wasn't even a couple of days after receiving the pills that I was charged $99.90. I called and cancelled the subscription also sending a certified letter.A month later, a charge from Ecurves for $28.97. Ok I called and cancelled that also sending a certified letter.

A hard lesson learned. But then I just received a charge on my credit card from Lean RX, seven months later. These are all the same company. I immediately sent a letter to my bank disputing the charge and cancelling my credit card.

Anybody who ordered the hoodia online needs to immediately cancel their credit card. As long as they have your number on file, they can charge your card for any amount. This Hoodia deal was one big rip-off!

Carron
Bronx, New York
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
We are not a collection agency.

We are Consumer Advocates.
...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

This report was posted on Ripoff Report on 09/09/2006 05:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hoodia-ECurves-Lean-RX/Ontario-California-97161/Hoodia-ECurves-Lean-RX-ripoff-Ontario-California-EDitors-Suggestions-on-how-to-get-y-210172. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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Updates & Rebuttals

#1 Author of original report

This is Indeed Fraud!

AUTHOR: Carron - (U.S.A.)

This is most certainly fraud because it was back in January that I ordered the online Hoodia. I sent in cancellation letters to Hoodia twice and ECurves once. Why is it that 7 months later that I receive a charge for $79.95 from a company called Lean RX, which i've never heard of. I didn't receive any product, I didn't order anything online, over the phone,or in person. The 1-800 # listed is useless. After waiting for a customer service representative they then direct you to leave a message. No one ever returned my calls.


It is an unauthorized charge, this is indeed fraud and i have authorized my bank to investigate the charge.
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#2 Author of original report

This is Indeed Fraud!

AUTHOR: Carron - (U.S.A.)

This is most certainly fraud because it was back in January that I ordered the online Hoodia. I sent in cancellation letters to Hoodia twice and ECurves once. Why is it that 7 months later that I receive a charge for $79.95 from a company called Lean RX, which i've never heard of. I didn't receive any product, I didn't order anything online, over the phone,or in person. The 1-800 # listed is useless. After waiting for a customer service representative they then direct you to leave a message. No one ever returned my calls.


It is an unauthorized charge, this is indeed fraud and i have authorized my bank to investigate the charge.
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#3 Author of original report

This is Indeed Fraud!

AUTHOR: Carron - (U.S.A.)

This is most certainly fraud because it was back in January that I ordered the online Hoodia. I sent in cancellation letters to Hoodia twice and ECurves once. Why is it that 7 months later that I receive a charge for $79.95 from a company called Lean RX, which i've never heard of. I didn't receive any product, I didn't order anything online, over the phone,or in person. The 1-800 # listed is useless. After waiting for a customer service representative they then direct you to leave a message. No one ever returned my calls.


It is an unauthorized charge, this is indeed fraud and i have authorized my bank to investigate the charge.
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#4 Author of original report

This is Indeed Fraud!

AUTHOR: Carron - (U.S.A.)

This is most certainly fraud because it was back in January that I ordered the online Hoodia. I sent in cancellation letters to Hoodia twice and ECurves once. Why is it that 7 months later that I receive a charge for $79.95 from a company called Lean RX, which i've never heard of. I didn't receive any product, I didn't order anything online, over the phone,or in person. The 1-800 # listed is useless. After waiting for a customer service representative they then direct you to leave a message. No one ever returned my calls.


It is an unauthorized charge, this is indeed fraud and i have authorized my bank to investigate the charge.
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#5 Consumer Suggestion

This is not fraud

AUTHOR: Timfany - (U.S.A.)

lean rx, bbc labs are not fraud. If you go back to the website that you ordered your free trial from and clink the link that is highlighted terms and conditions next to the box you clicked to accept the terms and conditions it will state that you are signing up for autoship and card will be chrged 14 days after ordering free trial for first autoship shipment. To cancel the autoship you must return the bottle and will be refunded everything but shipping and handling and a restocking fee that is one offer. The other offer is if after a certain time frame you do not return the empty free trial bottle or unused portion of the free trial you are automatically signed up for autoship.


This is what we call a merchant dispute in order for the bank to have a right to step in on your behalf you have to first resolve with merchant and that is following instructions listed under the terms and conditions. When you return the product make sure you get a return receipt that package was delivered if they do not refund or continue to charge you then the bank has a right to step in and will file the merchant dispute and have you fax a copy the return receipt and a working number is listed under terms and conditions. when ordering from internet always read fine print before checking agree
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