Hoosier E-Cig Supply Hoosier would not accept return of defective cartomizers for e-cigs. Greensburg, Internet

I don't get it.  You want to rebut my compalaint that Brent McCullough of Hoosier E-Cig was rude and threatening, and his attorney specificallt threatened to sue me if I "did not retract my complaint". and you have never done business with them???  What is the basis of your rebuttal?  Did you read the complaint?

• Brent was extrremely rude.
• He had his attorney threaten me with a lawsuit if I did not withdraw the complaint.
• No refund was offered until weeks later, after he could see that I welcomed his lawsuit.
• I bought a kit with 2 batteries and 2 cartomizers.  One of the batteries worked, and nothing else did.
• The products did not fail "eventually".  They failed IMMEDIATELY. 

Brent McCullough and Hoosier E-Cig supplyt take no responsibility for the quality of their products.  If it is a bad part, too bad.  They keep your money. 

Brent you seem to have a HUGE family!  I am happy to keep responding factually to these "rebuttals".  It just keeps the search engines up to date on the poor products and service at Hoosier E-Cig Supply.  I stand by the complaint.  A rebuttal by someone who has never done business with this sad company is just baloney.  Find something useful to do.

I have not bought anything from Hoosier E-Cig and I am in no way affiliated with the company.  I am an E-cig user and I have to disagree with the argument.  Any e-cig company who offers a refund for "burnt" taste in a cartomizer would go out of business in a matter of months..  Cartomizers, clearomizers, or even atomizers can be burned very easily if the user doesn't take proper precaution.  You are heating a filler material or wick which will burn if not properly soaked in e-liquid.  Once you burn the wick or filler, the taste will not go away even if filled properly because it is burned...  I would suggest removing this because the issue you are having has nothing to do with Hoosier E-cig.  The issue was a user error and it happens to the best of us.  

Toilet paper is consumable too, but if you cannot use it or "consume it", how happy will you be with it?

Please read above. 

Hoosier's E-Cig Supply sent me a battery that didn't work, and Brent McCullough was very rude and threatening.  His attorney threatened to sue me for thousands, until my own attorney wrote to him and pointed out that if you sue a customer for a real complaint, you can get into serious trouble.  (Anti-SLAPP Laws) Only then would they back off and accept the return.  And not very graciously.

I do not do business with rude, threatening stupid jerks, but you feel free to if you like.  By the way, there are many companies now who will guarantee against dead-on-arrival clearomizers or broken batteries.  Hoosier E-Cig Supply does not warranty their Clearomizers, or batteries either, apparently.  (((competitor's name redacted))) is one who DOES warranty these, so, if you want good service, and you do not like rudeness or legal threats, you ought to try THEM.  I highly recommend them.  They have a much better reputation than Brent McCullough does.  Although from what I see here, Brent must have a lot of relatives.

PS - I have not had any trouble with any of the several vendors I have used since my extremely bad experience with Hoosier E-Cig Supply.

I'm a customer who owns this and many other products that Hoosier Ecig Supply sells. I do not work for Hoosier ecig. 

When you purchased your ecig kit, you agreed to the following conditions as stated on the Hoosier Ecig Supply web site. "Returns will be accepted up 10 days after purchase on defective batteries, chargers, cases and other hardware excluding atomizers, cartomizers, clearomizer and tanks. Atomizers and cartomizers are only returnable if DOA. e liquid can not be returned, exchanged, or refunded. Refunds will be issued if the returned product is determined by Hoosier E-Cig to be either defective or unused and undamaged". It is ridicules that you got a refund when this is what YOU agreed to. This is what drives prices up for the rest of us. 

No refunds on cartomizers, atomizers, and clearomizers is an industry wide standard practice. The reason for this is because user error is prevelent and consumers are  not educated on the proper use of the device.  If you are getting dry, burnt hits, no eliquid is getting to the coil.  Meaning your liquid is too thick, the wick needs adjusting, there is not enough eliquid in the device or you did not allow enough time for the liquid to absorb or get to the coil. Once you burn it, that taste will remain even if the device is now wicking liquid to the coil. I have used the clearomizers in question and they work if you know how to use them. It would be highly unlikely that both of your clearomizers were defective.There is no such thing as a "fiddle free" ecig. All will need some "fiddling" and education on how to use them. 

I also own several of these ecig batteries and they work flawlessly If you got a defective unit, Hoosier offered a replacement right away. 

I don't agree with your complaint against Hoosier Ecig Supply. They offer excellent service and good products and fast shipping. Only one time did I receive a cartomizer that did not work properly. It was the kind with the white filler.  I did not post negative feedback all over the internet about Hoosier Ecig Supply because I agreed to their terms when I purchased the product. Very rarely do you get a bad cartomizer. It does happen, but they are cheap so it's not worth all the ranting and slander over $2.