• Report: #444982

Complaint Review: Hope Now Modifications, LLC - Kwasnik, Rodio, Kanowitz & Buckley

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  • Submitted: Sun, April 19, 2009
  • Updated: Mon, June 15, 2009

  • Reported By:Little Rock Arkansas
Hope Now Modifications, LLC - Kwasnik, Rodio, Kanowitz & Buckley
200 Lake East Drive Cherry Hill, New Jersey U.S.A.
  • Phone: 856-6674020
  • Web:
  • Category: Lawyers

Hope Now Modifications, LLC - Kwasnik, Rodio, Kanowitz & Buckley scam loan modification, took payments from me and will not return phone calls Cherry Hill New Jersey

*Consumer Comment: Excellent work

*UPDATE Employee: Clarification of refund

*Author of original report: Kwasnik, Rodio, Kanowitz, and Buckley

*Author of original report: follow up

*Author of original report: follow up

*Author of original report: follow up

*UPDATE Employee: Hope Now Modications "customer" NOT a law firm "client"

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n January 2009 we signed a legally binding contract with Hope Now Modifications, LLC for a loan modification with Countrywide, out mortgage holder.

A fee of $2,100 was agreed with the fee to be split in two payments via debit of our checking account. The first portion of $1,050.00 was debited 1-30-09 with the balance to be debited in late February.

Regular contact was established with Cassandra Peters of Hope Now Modifications, LLC and Ms. Peters assured the law firm of Kwasnik, Rodio, Kanowitz and Buckley was handling the negotiations.

In late February Ms. Peters advised we would be required to sign another debit authorization form and sent to me an authorization form on the letterhead of Kwasnik, Rodio, Kanowitz and Buckley. We signed the authorization and faxed the authorization to Ms. Peters. We were then contacted and advised a check by phone would be necessary as they were experiencing problems with Pay Pal, the source used for the debit transaction. They offered to reduce the fee by $100.00 to $2,000.00 leaving the outstanding balance at $950.00. This was done in late February.

I was then unable to get in touch with Cassandra or anyone at Hope Now and contacted the law firm of Kwasnik, Rodio, Kanowitz and Buckley. I was then advised the modification was ongoing.

I have recently made in excess of 30 attempts by phone and e-mail to contact Ms. Peters and have been unable to establish contact. While I was at first able to leave a voice mail message for Ms. Peters, that option is no longer viable as her voice mailbox is full. She has failed to respond to my e-mails yet the e-mails have not been returned as undeliverable, leading to the assumption the e-mail address is still valid and she has simply chosen to ignore my requests.

Per the terms and conditions of the contract, I have requested in writing refund of the $2,000.00 retainer but have received no reply. The terms and conditions of the contract specified the refund request must be made in writing within 90 days of the signing of the contract. The contract was singed in late January 2009 and the refund request was made in writing and sent via fax and e-mail to Ms. Peters on April 7, 2009, well within the 90 days as specified in the contract. I have received no response.

I will also be filing a complaint with the New Jersey bar against Kwasnik, Rodio, Kanowitz and Buckley.

Greg and shannon ****
Little Rock, Arkansas
U.S.A.

This report was posted on Ripoff Report on 04/19/2009 05:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hope-Now-Modifications-LLC-Kwasnik-Rodio-Kanowitz-Buckley/Cherry-Hill-New-Jersey-08002/Hope-Now-Modifications-LLC-Kwasnik-Rodio-Kanowitz-Buckley-scam-loan-modification-t-444982. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
0Author 7Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Excellent work

AUTHOR: Bc - (U.S.A.)

I am also a victim of Hope Now and it's good to see that the victim(s) in this matter worked things out like they did.

If I'm not mistaken, check fraud is a Federal Offense and should be added to the long list of laws these Hope Now Modification people have broken.

I have filed a complaint here on RipOffReport as well. My name appears as BC and you can find my report by searching for "Hope Now" in the upper right hand portion of the RipOffReport home page.

If anyone is in need of assitance or documentation in attempt to file suit against Hope Now please respond to my report. I will be more than happy to do whatever I can.

BC
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#2 UPDATE Employee

Clarification of refund

AUTHOR: Dawn, Office Manager - (U.S.A.)

For clarification, the law firm DID refund Greg & Shannon's money. But I just want to make clear that we cannot refund on the behalf of Hope Now. This couple was only refunded because they provided evidence to the law firm that the check they had endorsed had been made payable to the law firm. The law firm is investigating where that check was actually deposited as it was not deposited into a law firm account.
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#3 Author of original report

Kwasnik, Rodio, Kanowitz, and Buckley

AUTHOR: Greg and shannon gasaway - (U.S.A.)

After amicable discussions with this law firm, all fees paid to them were refunded. After further investigation it appears they were as much a victim of Hope Now as were we.
Though the law firm did not in fact receive these funds, they have done the right thing and refunded our fees.
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#4 Author of original report

follow up

AUTHOR: Greg and shannon gasaway - (U.S.A.)

I spoke with Dawn in the office of Kwasnik, Rodio, Kanowitz and Buckley on 4-24-09. She assured me that if I could produce the check where her law firm had debited my account, that the money would be refunded. I obtained the copy of an electronic check made payable to Kwasnik, Rodio, Kanowitz and Buckley dated 3-6-09 for the amount of $950.00 There was documenation on the check also of the funds being deposited into an account at TD bank, Cherry Hill, NJ on 3-9-09. I faxed a copy of the check to Dawn. I spoke with her again and she informed me that the account was a false one made under their name, and not REALLY their account. We still have not been refunded our money despite providing the requested copied check made payable to the firm. On Friday 5-8, I will place a phone call to a number which I have been provided to the Office of Attorney Ethics in Trenton, NJ.
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#5 Author of original report

follow up

AUTHOR: Greg and shannon gasaway - (U.S.A.)

I spoke with Dawn in the office of Kwasnik, Rodio, Kanowitz and Buckley on 4-24-09. She assured me that if I could produce the check where her law firm had debited my account, that the money would be refunded. I obtained the copy of an electronic check made payable to Kwasnik, Rodio, Kanowitz and Buckley dated 3-6-09 for the amount of $950.00 There was documenation on the check also of the funds being deposited into an account at TD bank, Cherry Hill, NJ on 3-9-09. I faxed a copy of the check to Dawn. I spoke with her again and she informed me that the account was a false one made under their name, and not REALLY their account. We still have not been refunded our money despite providing the requested copied check made payable to the firm. On Friday 5-8, I will place a phone call to a number which I have been provided to the Office of Attorney Ethics in Trenton, NJ.
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#6 Author of original report

follow up

AUTHOR: Greg and shannon gasaway - (U.S.A.)

I spoke with Dawn in the office of Kwasnik, Rodio, Kanowitz and Buckley on 4-24-09. She assured me that if I could produce the check where her law firm had debited my account, that the money would be refunded. I obtained the copy of an electronic check made payable to Kwasnik, Rodio, Kanowitz and Buckley dated 3-6-09 for the amount of $950.00 There was documenation on the check also of the funds being deposited into an account at TD bank, Cherry Hill, NJ on 3-9-09. I faxed a copy of the check to Dawn. I spoke with her again and she informed me that the account was a false one made under their name, and not REALLY their account. We still have not been refunded our money despite providing the requested copied check made payable to the firm. On Friday 5-8, I will place a phone call to a number which I have been provided to the Office of Attorney Ethics in Trenton, NJ.
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#7 UPDATE Employee

Hope Now Modications "customer" NOT a law firm "client"

AUTHOR: Dawn, Office Manager - (U.S.A.)

Kwasnik, Rodio, Kanowitz & Buckley did not enter into a contract with the complaining parties of this ripoff report, nor did we receive any monies from them. Their dealings were with Hope Now Modifications. In fact, we could not represent them, as mortgage modifications are prohibited in their home state.

Kwasnik, Rodio, Kanowitz & Buckley, P.C.
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