- Report: #447732
Report - Rebuttal - Arbitrate
Complaint Review: Hope Now Modifications LLC
Hope Now Modifications LLC200 Lake Drive East Cherry Hill, New Jersey U.S.A.
Hope Now Modifications, Hope Now Modifications LLC Still Ripping People Off Cherry Hill,New Jersey
* : Update
*Author of original report: Update, I found the law firm that was supposed to be helping us, in January.
*Consumer Suggestion: This company is NOT legal.They are currently shut down by the FTC and Attorney General
*Author of original report: Update
*Consumer Comment: Run Quickly
*Consumer Comment: FTC case on Hope Now Modifications LLC
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We have given them all of our personal information and paid them $2032 to put in 'escrow' as their fees for when this goes through. Once they got all our info and money we only heard from them 3 times to say they were working on it.
I have tried several times to contact someone and have not received a return call or e-mail. I believe they have taken our information and money and am very scared. My husbands pay was just reduced by 15% and I do not work. My husband supports myself and our two small children. We can not afford to loose this money or anything else.
We are able to make our mortage payments at this time but I don't know for how much longer. I just want my money back or for them to do what they said they were going to do. When I contact their customer service department as instructed, by the answering machine, I can't even leave a message, it instructs me to send an e-mail to which I get no response.
We have filed a complaint against them with the NJ BBB. The BBB has given them until today, Apr 30th, to respond to our complaint, which I am sure they will not do. We don't really know where to go from here. Please help!
Virginia Beach, Virginia
This report was posted on Ripoff Report on 04/30/2009 10:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hope-Now-Modifications-LLC/Cherry-Hill-New-Jersey-08002/Hope-Now-Modifications-Hope-Now-Modifications-LLC-Still-Ripping-People-Off-Cherry-HillNe-447732. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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