- Report: #515183
Report - Rebuttal - Arbitrate
Complaint Review: Horizon Carpet Cleaning
Horizon Carpet CleaningThey list no address Land O Lakes, Florida United States of America
Horizon Carpet Cleaning Scam ad in Clipper Magazine Land O Lakes, Florida
*UPDATE EX-employee responds: Scam Scam Scam
*Consumer Comment: Your right
*UPDATE EX-employee responds: No clue
*Consumer Comment: Well..
*UPDATE EX-employee responds: WOW 2 years later to reply?
*Author of original report: Horizon Carpet
*UPDATE EX-employee responds: You thought what???
I called Horizon in response to an ad in The Clipper. It stated for $34.75 it would clean up to 5 rooms and a free hall. I scheduled an appointment. They came on time but it was not a steam cleaner it was a regular carpet cleaner (like you rent in the grocery store) but larger. In a small pickup truck (very unprofessional) After test cleaning a section he called his boss on the phone and tried to work out a "deal" with me.
The worker told me that for $900.00 they would clean all of my carpets (I have 2650 sq. ft.) I told them I just wanted the advertised cleaning they told me they couldn't even do that. My carpets were "too dirty" for the basic cleaning. I argued back and forth while he tried to work out a deal on the phone with his boss. I finally relented to pay $140.00 to have 3 rooms and a hallway done.
They used water from my bathtub and used no cleaning supply's other than a light misting from a spray bottle. This ended in my carpets looking just as they had without being cleaned. I should have told them to get out when I saw the scam coming. Don't fall for these people. Your carpets will look exactly the same! And you'll have paid too much! The phone numbers are listed under Hillsborough, Zephyrhills and Dade City.
This report was posted on Ripoff Report on 10/26/2009 04:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Horizon-Carpet-Cleaning/Land-O-Lakes-Florida-34638/Horizon-Carpet-Cleaning-Scam-ad-in-Clipper-Magazine-Land-O-Lakes-Florida-515183. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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