- Report: #921404
Report - Rebuttal - Arbitrate
Complaint Review: Horizon Cleaning Services UNPROFESSIONAL!!
Horizon Cleaning Services UNPROFESSIONAL!!Clearwater/Tampa Clearwater Tampa, Florida United States of America
Horizon Cleaning Services UNPROFESSIONAL!! Horrifying experience Clearwater Tampa, Florida
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I called the company and the "manager" quoted me 12 to 18 cents per square foot for the sanitizer (which is it? 12 or 18??!!) I was upset because the technician just threw a number at me ($52.00) without even measuring or asking my square footage. The manager said he probably just eye-balled it, and that I would need to "take it up with him." I asked if there was anyone else I could speak to about the situation, and she simply said "no."
After I accepted that I would be paying $50 more than anticipated, I let him finish the job. I was horrified with the amount of dirty footprints on my tile. He didn't wear any booties over his shoes.
Then to my horror, the smoke-smelling, sweaty man used my restroom and stunk it up!! He must have been in there 10 minutes. I was trying to hold it together until he left.
Overall, this company is very unprofessional on the phone and in person. I will read reviews first before I ever hire a cleaning service again.
This report was posted on Ripoff Report on 08/02/2012 09:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/Horizon-Cleaning-Services-UNPROFESSIONAL/Clearwater-Tampa-Florida-/Horizon-Cleaning-Services-UNPROFESSIONAL-Horrifying-experience-Clearwater-Tampa-Florid-921404. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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