• Report: #957544

Complaint Review: Horseshoe Casino Cleveland

  • Submitted: Sat, October 20, 2012
  • Updated: Sat, October 20, 2012

  • Reported By: Noel — Cleveland Ohio United States of America
Horseshoe Casino Cleveland
100 Public Square, Cleveland, OH 44113 Cleveland, Ohio United States of America

Horseshoe Casino Cleveland Horseshoe Casino Cleveland NO DEAL Cleveland, Ohio

*Consumer Suggestion: Play It Smart

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Finally they allowed gambling in Ohio and opened a what was supposed to be brand new state of the art casino downtown Cleveland. There is no need to drive to Seneca now!

Me and wife decided to take advantage of their "gamble for 30 minutes get free parking and buffet"

First of all - parking fee was a steep $35 - we do travel a lot around US being retired. Horseshoe in Cleveland is without any exaggeration - the only casino in US charging patrons for parking.

Parking lot itself - my wife has a minor handicap- not a single handicap spot was available. Not just occupied - there is NO blue zone in Horseshoe Cleveland parking period.

They claimed to create a bunch of jobs in Cleveland and they did - most of the parking attendants and security guards seem to be recovering ex-convicts, the type one see with their pants half down selling crack on street corner. Arrogant.

Horseshoe must invest in metal detectors - hand searching through personal stuff and arrest-like frisking is humiliating. When guard dropped my wife's expensive iphone - he did not even bother to apologize.

If you want to pursue that deal of theirs - play for 30 min get free parking and buffet -  forget it.  Scam.

Got to spend couple of hundreds high rolling and then a qualification process resembling a Mexican border cross just to get into a posh copy of a Golden Coral.

I know why they can afford such an attitude this horses**t remains the only gambling establishment in Cleveland. What happened to anti-monopoly act ? Well guess what - next time I rather drive to Seneca NY - at least they do not ask for my wife's driver's license there as she is we are well into our sixties.

This report was posted on Ripoff Report on 10/20/2012 08:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/Horseshoe-Casino-Cleveland/Cleveland-Ohio-44113/Horseshoe-Casino-Cleveland-Horseshoe-Casino-Cleveland-NO-DEAL-Cleveland-Ohio-957544. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

Play It Smart

AUTHOR: John - (U.S.A.)

The smart gamblers simply drive over to Presque Isle Casino in PA and gamble there. All parking is FREE.
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