- Report: #957544
Report - Rebuttal - Arbitrate
Complaint Review: Horseshoe Casino Cleveland
Horseshoe Casino Cleveland100 Public Square, Cleveland, OH 44113 Cleveland, Ohio United States of America
Horseshoe Casino Cleveland Horseshoe Casino Cleveland NO DEAL Cleveland, Ohio
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Me and wife decided to take advantage of their "gamble for 30 minutes get free parking and buffet"
First of all - parking fee was a steep $35 - we do travel a lot around US being retired. Horseshoe in Cleveland is without any exaggeration - the only casino in US charging patrons for parking.
Parking lot itself - my wife has a minor handicap- not a single handicap spot was available. Not just occupied - there is NO blue zone in Horseshoe Cleveland parking period.
They claimed to create a bunch of jobs in Cleveland and they did - most of the parking attendants and security guards seem to be recovering ex-convicts, the type one see with their pants half down selling crack on street corner. Arrogant.
Horseshoe must invest in metal detectors - hand searching through personal stuff and arrest-like frisking is humiliating. When guard dropped my wife's expensive iphone - he did not even bother to apologize.
If you want to pursue that deal of theirs - play for 30 min get free parking and buffet - forget it. Scam.
Got to spend couple of hundreds high rolling and then a qualification process resembling a Mexican border cross just to get into a posh copy of a Golden Coral.
I know why they can afford such an attitude this horses**t remains the only gambling establishment in Cleveland. What happened to anti-monopoly act ? Well guess what - next time I rather drive to Seneca NY - at least they do not ask for my wife's driver's license there as she is we are well into our sixties.
This report was posted on Ripoff Report on 10/20/2012 08:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/Horseshoe-Casino-Cleveland/Cleveland-Ohio-44113/Horseshoe-Casino-Cleveland-Horseshoe-Casino-Cleveland-NO-DEAL-Cleveland-Ohio-957544. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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