- Report: #337673
Report - Rebuttal - Arbitrate
Complaint Review: HotelsClick.com
HotelsClick.comVia Palmiro Togliatti, 1613 - 00171 Rome, Italy Internet Italy
HotelsClick.com THEY WON'T REFUND MONEY TO ME FOR A RESERVATION THAT WAS MADE WITH A STOLEN CREDIT/DEBIT CARD Via Palmiro Togliatti, 1613 - 00171 Rome, Italy Internet
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We immediately contacted Hotelsclick and told them that it was a fraudulent charge and they have been refusing to credit us back the amount eventhough my bank and myself have emailed and called them several times. no one ever picks up their phone line so all you can do is leave a message. First they told me that the hotel the people were staying at was in Rome and then today, June 6, 2008 told me it was in China and are still refusing to credit us back the $699.89 because they say they had the hotel verify the occupants identification. We also emailed the hotel in China asking them to please re-verify this reservation that was made through Hotelsclick but we have yet to hear back from them.
This report was posted on Ripoff Report on 06/06/2008 08:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/HotelsClickcom/internet/HotelsClickcom-THEY-WONT-REFUND-MONEY-TO-ME-FOR-A-RESERVATION-THAT-WAS-MADE-WITH-A-STOLE-337673. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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