- Report: #233135
Report - Rebuttal - Arbitrate
Complaint Review: Hotels.com, Wyndham Ft Lauderdale Airport Hotel
Hotels.com, Wyndham Ft Lauderdale Airport Hotel10440 North Central Expressways Suite 400 Dallas, Texas U.S.A.
Hotels.com, Wyndham Ft Lauderdale Airport Hotel Hotels.com does not pay for hotel room, double charged for room Ripoff Dallas Texas
*UPDATE Employee: Regarding your double billing issue ...
*Author of original report: Wyndham Ft Lauderdale Airport is now Hilton, business practices remain the same.
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The Wyndham claims that they were not paid and I have been billed an additional $121.97 on September 27, 2007 for my stay at the hotel on 6/29/06. I disputed the charge with American Express but it has been rebilled. American Express has stated that after a reveiw of the information provided the charge is fair and must be paid.
I have spoken to Monique Patterson at Hotels.com and have left messages for accounting and tried to contact the manager at the Wyndham Ft. Lauderdale Airport who as of this date have not returned my calls.
I cannot verify if the Wyndham was paid and is double dipping or if Hotels.com never really paid for the room. All I know is that I initally overpaid for a room at the Wyndham Ft Lauderdale Airport and have been forced to pay an additional $121 for the same room.
As of this date I have not been able to resolve this issue with any of the parties involved. Hotels.com is refusing to provide me with a refund and the Wyndham is demanding and has recieved payment.
Jackson, New Jersey
This report was posted on Ripoff Report on 01/28/2007 10:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hotelscom-Wyndham-Ft-Lauderdale-Airport-Hotel/Dallas-Texas-75231/Hotelscom-Wyndham-Ft-Lauderdale-Airport-Hotel-Hotelscom-does-not-pay-for-hotel-room-do-233135. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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