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Report: #741484

Complaint Review: Hotels.com

Submitted: Thu, June 16, 2011
Updated: Thu, June 16, 2011

Reported By: KAR — Kittanning Pennsylvania United States of America

Hotels.com

Internet United States of America

Phone:
Web: www.hotels.com
Category: Travel Services

Hotels.com called and booked a room was told a different price per nite than when I got confirmation e-mail it was $300 more than what I was quoted Internet

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Called Hotels.com to book a room in SanDiego CA, we were told that we would get the room for $99.00 per nite. When we got the e-mail confirmation we were billed $300.00 more for the week. I tried to call and file a complaint with a supervisor, was put on hold many times and was told non were available. We canceled the reservation and booked with another company. There is no way to file a complaint and if you don't check your confirmation you could get ripped off!

This report was posted on Ripoff Report on 06/16/2011 09:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hotelscom/internet/Hotelscom-called-and-booked-a-room-was-told-a-different-price-per-nite-than-when-I-got-c-741484. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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