- Report: #1140144
Report - Rebuttal - Arbitrate
Complaint Review: Hotmail internet service provider
Hotmail internet service providerInternet USA
Hotmail internet service provider Security codes required to access; don't work Internet
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Within the last couple of weeks, whenever I logged onto my Hotmail account, a page would pop up, saying, "Call us overprotective, but...." And it would go on to state that in order to proceed, you had to get a four digit "security code" in order to access your email. So you click the link, get the code, go back and put it in and--get a message saying the code doesn't work. Try again. I tried with three differant codes, none of which worked.
And you just try to contact customer service. I went to the forum section about this, and others who had the same problem were given a condescending attitude by the CS rep, who would then lock the thread. I managed to leave feedback on their "help" pages. Believe me, overprotective is NOT a word I would use for them! I have had an account with Hotmail since 1998, and this is the limit.
I am going to transfer my contact list from Hotmail to my Yahoo account, and hopefully my email will follow. I'm on a number of forums, and they have been hacked as well. Hotmail claims the code system is to prevent hacking. Yeah, right! The other forums I'm on never made their members jump through extra hoops in order to gain access; only one suggested I change my password, which I did. This security code is just a ploy by Hotmail to scam everybody.
The problem has to be Hotmail employees with too much time on their hands, and delusions of superiority, who think they can control everybody. These psychopaths should be dealt with in an appropriate manner. Hotmail is committing suicide because people are fed up and they're not going to take it anymore.
It wouldn't surprise me if a cyberrevolution broke out, and the ISPs who've gotten too big for their britches are left out in the cold. Of course, there's the possibility that Hotmail has been hacked and this code business is actually a front so the hackers can harvest our personal data, etc.. Wouldn't that be ironic!
This report was posted on Ripoff Report on 04/19/2014 01:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hotmail-internet-service-provider/internet/Hotmail-internet-service-provider-Security-codes-required-to-access-dont-work-Internet-1140144. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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