- Report: #7402
Report - Rebuttal - Arbitrate
Complaint Review: Hotwire Internet Service
Hotwire Internet ServiceNationwide U.S.A.
Hotwire Internet Service confusing, not user friendly
*Consumer Comment: Speed Kills
*Consumer Comment: Rebuttal to the "Not correct" message above
*Consumer Comment: Not correct
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I wanted to know the price to rent an SUV for 3 days. The system is designed to only give you the information if you provide them with all kind of information and credit card information. I did receive the pricing information but decided not to rent through Hotwire because I got better pricing elswhere.
Imagine my surprise when I received my American Express bill and determined I had been billed for the rental of a SUV that I never rented.
I disputed the charge with American Express and in response to my inquiry HOTWIRE sends back a series of pages I completed when I was seeking rental information.
I was very unhappy with HOTWIRE and I would recommend never to use them. There web site is confusing and not user friendly.
This report was posted on Ripoff Report on 10/29/2001 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hotwire-Internet-Service/nationwide/Hotwire-Internet-Service-confusing-not-user-friendly-7402. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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