- Report: #1125903
Report - Rebuttal - Arbitrate
Complaint Review: Hotwire
HotwirePO Bos 22154 Green Bay, Wisconsin USA
Hotwire Car Rental I am 65 and need to go on a trip - when I checked the price they charged me. All I wanted was the price. Green Bay WI
*Author of original report: Rebuttal to Hotwire Response
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I am 65 year old, disabled woman who needs to go on a trip. I was checking online to see if it would be cheaper to fly or to rent a car. To fly it was $560 but when I went to see about car rental it said push this button and you will get the price. So I pushed the button and got the price and they booked the car and charged me!
All I wanted was a price comparison. I feel very taken advantage of. I am on social security and am constantly looking for a better deal because I am on a fixed income. The price on the car was $346.07, plus gas, meals and lodging. It would take me 5 days to drive where I need to go and only 9 hours to fly.
I am not in the best of health, I have been disabled according to Social Security standards since 1998. I know this is to much information but I will be having both front and back sphincter surgery soon and am now uncomfortable and know I will be very uncomfortable after the surgery.
My Itinerary number is 3946841085 - I do not have a copy of the itinerary because as soon as I saw they were going to charge me right away I sent them an email and the email they had send me with the itinerary disappeared. The rental was from Sept 27 to Oct 11, 2014.
What do I need to do to resolve this problem and to be sure they don't charge me for this trip that I am probably not even going to take now. It is just too much work to do it right.
They didn't ask for a credit card number, just my name, address, phone number and last for of my social security number.
This report was posted on Ripoff Report on 02/23/2014 02:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hotwire/Green-Bay-Wisconsin-54305/Hotwire-Car-Rental-I-am-65-and-need-to-go-on-a-trip-when-I-checked-the-price-they-charg-1125903. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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