- Report: #1084420
Report - Rebuttal - Arbitrate
Complaint Review: Hotwire
HotwireSan Francisco , California USA
Hotwire Expedia If you search under Expedia it hooks you to go to their sister company hotwire at a cheaper rate, then you get ripped off, you think you entered 8 days with a certain quote, but it ends up being only 7 days. They won't refund you and you have to pay the extra cost for the extra days. If you don't take a screenshot of what you did, you have no choice. San Francisco California
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Expedia is the front for legitimate bookings. You will see a link on their site which shows cheaper prices on hotwire. BEWARE.
If you hit that link they will quote you something when you think it is for 8 days for example, but when the final confirmation comes through it is for 7 days. They will NOT refund you even if you call immediately. If you did not take a screenshot of what you ordered, you are screwed. They charged me for that extra day of car charge and I had to take it or end up sitting in the airport. I asked for a refund so I could keep looking and said I could not.
I think that expedia is the legitimate site and they purchased hotwire as the bait and hook entity. Very disillusioning.
This report was posted on Ripoff Report on 09/14/2013 12:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hotwire/San-Francisco-California/Hotwire-Expedia-If-you-search-under-Expedia-it-hooks-you-to-go-to-their-sister-company-ho-1084420. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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