• Report: #1084420

Complaint Review: Hotwire

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  • Submitted: Sat, September 14, 2013
  • Updated: Sat, September 14, 2013

  • Reported By: Doreen — Honolulu Hawaii
Hotwire
San Francisco , California USA

Hotwire Expedia If you search under Expedia it hooks you to go to their sister company hotwire at a cheaper rate, then you get ripped off, you think you entered 8 days with a certain quote, but it ends up being only 7 days. They won't refund you and you have to pay the extra cost for the extra days. If you don't take a screenshot of what you did, you have no choice. San Francisco California

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Expedia is the front for legitimate bookings.  You will see a link on their site which shows cheaper prices on hotwire.  BEWARE.

If you hit that link they will quote you something when you think it is for 8 days for example, but when the final confirmation comes through it is for 7 days.  They will NOT refund you even if you call immediately.  If you did not take a screenshot of what you ordered, you are screwed.  They charged me for that extra day of car charge and I had to take it or end up sitting in the airport.  I asked for a refund so I could keep looking and said I could not.

I think that expedia is the legitimate site and they purchased hotwire as the bait and hook entity. Very disillusioning.


This report was posted on Ripoff Report on 09/14/2013 12:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hotwire/San-Francisco-California/Hotwire-Expedia-If-you-search-under-Expedia-it-hooks-you-to-go-to-their-sister-company-ho-1084420. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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