- Report: #1095998
Report - Rebuttal - Arbitrate
Complaint Review: Hotwire
Hotwire Hotwire.com Company charged me $211. immediately for a future car rental and would not allow a change or cancellation less than 48 hours later Internet
*Consumer Comment: Received a response email from Hotmail
*UPDATE EX-employee responds: You assumed wrong
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A car rental (Alamo) was booked through Hotwire with the rental to be used locally while my car was going to be in the repair shop. When I was notified by the shop that the parts would not arrive in time, I called Hotwire immediately. Since it'd been less than 48 hours since the booking was made, and the rental was over three weeks in the future, I assumed they would allow me to change/cancel the reservation.
I was informed that none of that mattered because it was a "hot deal" and therefore I would lose the $211. Be forewarned if you book with Hotwire you are basically screwed. I will never book anything with them again as they are greedy ripoff artists. SPREAD THE WORD: Don't EVER book with HOTWIRE. Book directly with the rental company because any savings, if it all, is not worth it.
This report was posted on Ripoff Report on 10/31/2013 10:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hotwire/internet/Hotwire-Hotwirecom-Company-charged-me-211-immediately-for-a-future-car-rental-and-woul-1095998. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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